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2/10 (非常に不満)
Catherine S.
2024年2月7日
Great location, smelled like wet dog
I will never stay at a Vacasa rental property again. 90 minutes before we were supposed to check in, I received a call/email stating that there was a maintenance issue with our rental and we could choose to move to another location. The option given was a condo that was not beachfront (we had originally booked a house on the beach.) After 70 MINUTES on the phone, I finally spoke to the manager who moved us to this new location. Once there-the door code did not work, the bed linens were stained and had holes, and the upstairs couch had white dog hair and smelled of wet dog. We had to cover the couch with towels and comforters and well as use perfume to try to mask the smell. We were thoroughly disappointed with the entire experience.
