This is a beautiful house, we loved the rooms, the kitchen, the location. The management staff was friendly and helpful at check-in and leading up to our arrival. However, it was hard to enjoy our time given the issues we had regarding the hot tub. First of all, it should not be ok to list a hot tub as an amenity on VRBO if you have to PAY TO HEAT IT. A hot tub is, by definition, hot - otherwise, it's just a small cold pool. Second of all, when I called to inquire about heating the hot tub, I received no help at all from the office because it was the weekend and apparently, nothing can be done on the weekend unless it's an emergency. It was not until I sent an angry email that someone finally tried to help me. It should be much easier to get in touch with management at any time, even on the weekend. In the end, the hot tub never was heated and since that is a main draw for us on vacation, this was a huge disappointment. Third, the rules and regulations they have (beyond the ones every PS rental has to have) are overwhelming and made me feel like I was staying at my grandma's house. Don't leave child fingerprints on the glass, don't touch the AC, don't put warm food in the fridge...??? Come on guys, people are here on vacation.