Most of the above are merely "I don't know" but there's no option for that. Just a couple of days before checking in, they canceled our stay due to bedbugs. But that didn't stop the automated instructions for checking in, nor the one for checking out, nor this survey. Stevens Realty needs a good IT person, the website forms for signing up failed repeatedly and then there were a runaway of automated messages that were unnecessary. I sincerely hope the promised refund happened!!!
Nancy L.
2024 年 12 月に 4 泊滞在
8/10 (良い)
Laura T.
2024 年 6 月 6 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Graduation
The walkway smelled of cat pee. Once inside it was clean until i looked up at the ceiling fan. I don't think it had ever been cleaned. I took care of that. Next morning I wrnt to the kitchen for breakfast. Bowl was dirty. Took care of that. Shower was next. To small of a shower and there were only 3 towels for a 7 day stay. Took care of that. It is a very nice place. Neighbors didn't always leave enough room to park and they would talk loud outside the back door. I will be returning soon. Hope things are better this time.
Laura T.
2024 年 5 月に 7 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2022 年 6 月 26 日
良かった点 : チェックイン、コミュニケーション
気になった点 : 清潔度、ロケーション、掲載情報の正確さ
Terrible property
This property is managed by a realty agent and is not in good condition. There is a shared entryway with an adjoining property, which was full of bugs and complete with an army of ants. Inside the whole place had a musty smell. There are stains on the bedroom carpet, broken blinds in the bedroom and living area, and the whole place needs a thorough top to bottom cleaning. Also the place is in dire need of repainting and refurbishment. The toilet nearly comes off the floor when you get up from it, and the shower nearly comes out of the wall when you try to adjust the head. The stove is rusty, as is the shelf in the freezer. The adjoining property is not a holiday rental but a permanent residence and the people there are not connected with this property in any way. They have motorbikes and noisy dogs, and woke us up at 6-30am when they were mowing the grass outside! Overall we were not happy here and left after one night. The only saving grace is that the bed was comfortable, other than that this place has nothing to recommend it. We contacted the agent before we left, but they had no solutions to offer us.
宿泊されたお客様
2022 年 6 月に 7 泊滞在
2/10 (非常に不満)
Linda V.
2021 年 8 月 21 日
良かった点 : チェックイン
気になった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
Temporary 5 month stay.
Dirty loud nieghbors at the duplex. Thier dogs waking you at 4am and ripping the structure up. Dirty stained sheets. Molded shower liner and worn out dollar general cookware. Had to use all our stuff there. Physically left before our time was up. Very disappointed.
Linda V.
2021 年 3 月に 153 泊滞在
10/10 (非常に良い)
Kimberly C.
2021 年 3 月 22 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Comfortable stay
The place was comfortable and quiet, a nice place with everything I needed to enjoy my stay. I had business in Lake Tansi and it was very convenient, also convenient to Crossville town. I would stay there again.
Kimberly C.
2021 年 3 月に 3 泊滞在
10/10 (非常に良い)
Ross C.
2021 年 2 月 7 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Quaint
This rental was everything we could have hoped for. There were all the necessities that you need to enjoy your stay away from home.