2/10 (非常に不満)
Regina S.
2022 年 6 月 20 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Rundown not Rustic and Owner Ripped Me Off
I would never have written a review at all if the Owner didn't rip me off.
First, I will state that the place is run down NOT rustic. When I arrived, the counter and floor were dirty. Decor and furnishings are a joke (seriously!), the 3 legged toaster oven was full of crumbs, no stove or oven, hotplate did not work, portable dishwasher that can't be hooked up, no towels, no cable tv...only internet, could not run the central air because it stunk like cockroach s**t (I did the storage auctions for almost 30 years so I know the smell), heat stopped working, found a broken fake fingernail under the bed (not mine) after the place was supposed to have been cleaned as well as a dental flosser (not mine) under the foosball table in the bedroom.
I was waiting for my rental to come out of probate so I ended up having to stay for almost 6 months. It was the only thing affordable for where I needed to be. After initial payment for the month, I knew I would have to stay for a while so I attempted to increase my stay for one month using the VRBO APP. For some reason I could not do it that way so I called VRBO and was told that The Owner has it setup that way so I have to ask him for an invoice. At that time, I was advised by VRBO that the only fees I would be charged would be $34/nt plus tax. When I was sent the invoice, I knew it was too much but I did not want to rock the boat because I needed this place. For May, The Owner upped the charges even more. Knowing that I did not need to stay the any longer, I confronted him. He claimed it was for cleaning at first. Well, there was one cleaning and I already paid for that, originally. Then he said insurance and I told him I cancelled the insurance the first month. He refused to give me a breakdown of charges or provide an invoice for what I paid for. All total The Owner overcharged me by $678 total. He never contacted me after I left to try to make things right. I've given him ample time to do so.
Regina S.
2021 年 12 月に 101 泊滞在
