We really enjoyed our stay at Huckleberry Ridge. It was very remote and away from all the hustle and bustle of Pigeon Forge which we really enjoyed. The house was a lot smaller than the pictures show and I wouldn't recommend it for any more than 4 adults. Also, be aware that TN has scorpions (about 3" in size) in the mountains, as we found one in the cabin on our 3rd night there.
The property management took care of us during the wildfire that was occurring during our stay. We were evacuated because of the fire and they contacted us to let us know that we needed to get our belongings and leave, they called us a couple days later to make sure that we were able to get our stuff out of they house and issued us a refund for the nights we were not able to stay in the cabin. We continued our vacation sightseeing different areas of TN and staying in hotels, which was fine as well. This was our first time staying in a Vrbo rental and over all we enjoyed it and will do it again in the future.
Thank you Jackson Mountain Homes!!
Elizabeth S.
2022 年 3 月に 5 泊滞在
4/10 (不満)
Darrel S.
2022 年 3 月 28 日
良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 掲載情報の正確さ
Disappointed
The actual pictures on the Internet made it look alot bigger than it was. Which wasn’t really a problem because it was only four of us. I can’t imagine eight staying in this small area. The cabin was really outdated and needs new furniture. The living room furniture is so uncomfortable the recliner was broke the couch sagged and the green chair that was left was so hard you could hardly sit on it. I spent my time in the king-size bed watching TV.
The decorations was nice except for they had their Christmas tree still up and Christmas decorations up at the end of March. What’s up with that! Girls enjoy the Hot tub.
I didn’t think the king size bed was too bad but my husband said it made him feel like he’s falling off of it and the girls complain about their bedding. For the price I was very
disappointed. The upstairs game room Had better furniture but it wasn’t real comfortable either. I could go on but I’ll quit
Complaining.
Darrel S.
2022 年 3 月に 2 泊滞在
2/10 (非常に不満)
Kandice F.
2022 年 3 月 7 日
良かった点 : 清潔度、コミュニケーション
気になった点 : チェックイン、ロケーション、掲載情報の正確さ
Mt husband and I stayed here for our 10 year anniversary and our experience was terrible.
My husband and I rented this property for our 10 year anniversary. We visit this area every couple of years and this is where we got married. We have never in 11 years experienced a stay like we did at this property.
While driving up to this property the driveway was falling apart and had pot wholes all at the bottom with chunks of asphalt covering the driveway it's horrible on a car. Half the lights coming up the driveway were falling over and wasnt working. When we walked into the property the cabin was warm so we cut the AC on and the unit only blew heat out. Even if you cut the unit off it still blew heat out the vents. We had to leave all the windows in the cabin open our whole entire stay to even get the thermostat to read 80 degrees, the last dsy of our stay it never even got below 84 degrees in the cabin. The hot tub didn't work properly, blinds in bedroom was falling from window, scorpions in the bedrooms, screen on back porch door was broken.
We called the property management 5 minutes after walking into the door to tell them the issues and asked if they had another cabin available we was told that this didnt effect being able ro stay in a cabin for vacation that they would transfer us anywhere else. We called every day of our stay and they said each time that maintenance was coming out to address the issues. Noone did anything until our last night and when we came back in the cabin from town they had put two shop fans in the living room floor to try and cool the place off instead of fixing the unit. The temp still never got below 84 degrees.
Worste experience so far on a vacation to pigeon forge for the price you pay.
Kandice F.
2022 年 3 月に 3 泊滞在
10/10 (非常に良い)
Connie D.
2022 年 1 月 2 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
It was great
Great
Connie D.
2021 年 12 月に 2 泊滞在
2/10 (非常に不満)
AMY
2021 年 11 月 19 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備、コミュニケーション
Back door was wide open when we got there. Fireplace didn’t work. Packages took up half the living room. Thermostat locked out and had to enter a code that we didn’t have. There wasn’t an emergency phone number to call. Was 27 degrees outside. Put blankets and towels on my children so we wouldn’t freeze. Woke up to multiple 8am text reminders to check out by 10am. Would NEVER stay here again. Called to complain about the lack of heat and was hung up on after letting me know she’s charging our card on file for having a dog in a pet friendly cabin. The driveway to cabin is so steep and narrow even with a 4x4 you won’t make it there or out if there’s snow or ice.
AMY
2021 年 11 月に 1 泊滞在
10/10 (非常に良い)
Grace C.
2021 年 4 月 13 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
We enjoyed our stay
Great visit. The cabin does need a little more attention but we greatly enjoyed our time out in the mountains.
Grace C.
2021 年 3 月に 4 泊滞在
10/10 (非常に良い)
Jana B.
2021 年 1 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Cozy
We enjoyed our winter get-away. Cabin has everything you need for a small group. We found the exterior in need of some maintenance, but the cabin itself was very clean. We enjoyed the hot tub every night. The kitchen is smaller than it appears in the listing, but it is completely adequate for a small group. The addition of some additional glasses would be of help.
We had a maintenance issue that was addressed quickly and professionally. The road up is steep, so keep that in mind for winter visits.
Jana B.
2021 年 1 月に 4 泊滞在
10/10 (非常に良い)
Lucinda M.
2020 年 11 月 3 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Review
Overall we were pleased with the accommodations but the furniture was not very comfortable.
Lucinda M.
2020 年 10 月に 8 泊滞在
8/10 (良い)
Willie J.
2020 年 7 月 21 日
良かった点 : 清潔度、チェックイン、コミュニケーション
huckleberry
Upon arrival was surprised at the TLC that the cabin needed on the outside. When getting into the cabin found that the toilet was not working. (water shut off to it) When i got ready to shower that night no water would come out of the shower head. Called management the next day and a technician came out pretty quickly and fixed the situation. (stopped up shower head). All of the appliances were very good. We enjoyed the pool table which was a very good table. However the cleaning personnel could have checked the hot tub a little better as there were two bandages in it. It's a little far from everything but that did not bother us as we was just looking for a place to rest and relax. My family have rented cabins 4 times in the past and had super good cabins. So when we rent again it will probably be from one of them.
Willie J.
2020 年 7 月に 3 泊滞在
8/10 (良い)
Jonathan P.
2020 年 6 月 24 日
良かった点 : 清潔度、コミュニケーション、ロケーション
Good
It was a good place to stay. Enjoyed the view
Jonathan P.
2020 年 6 月に 4 泊滞在
6/10 (普通)
Karen P.
2020 年 6 月 3 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
A lot of Maintenance required
The View and location of this home were perfect.
But there were so many maintenance issues that it really cut into the enjoyment of our stay.
The wifi was down quite a bit, the security system didn't work, the ceiling fan in one of the bedrooms doesn't work, the side lamp in the bedroom doesn't work, some of the light switches in the house didn't work or are mislabelled, there are no clear instructions on how to operate the fireplace & the remote for it doesn't work, half the Jets in the hot tub weren't operable because the adjustment knobs are broken, the grill did not work even though there was a tank attached – we think the starter was broken, the dryer did not work.
And the number one issue was that the water was truly disgusting. The ice coming out of the ice maker was yellow/ brown and the water bowl I had filled up for my dogs looked like it had a layer of grease on top with things floating in it.
We had to go get jugs of water for us all to drink and for making coffee; and I certainly wouldn't shower in it. The toilets were terribly stained and looked disgusting as well.
We come to that area every year and I've never had this many problems with a place, especially not for the amount per night that we paid and the steep additional fees. And sure, most of these items are small but, compounded they do affect the overall enjoyment of a vacation. We work hard for our money and try to choose wisely where it is spent. We would not book this place again unless we were assured all the issues above were addressed - ESPECIALLY the water.
I'm hoping the owner wasn't aware of all of these issues and maybe now that they are, won't find it acceptable and will make a change.