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10/10 (非常に良い)
Ashley W.
2025 年 7 月 8 日
The home is AMAZING- Windsor at Westside needs some attention.
This home was exactly as described. It was extremely clean, had plenty of the essentials we needed, towels galore, including towels for the pool and the bath items (soap, body wash, shampoo, etc.) were exceptional. The layout was spacious. The half bath off the pool area is genius. There are some minor cosmetic or repair issues that happen with any house, but I left those notes with the Vacasa staff whom I texted frequently and they noted them. These were things like some of the recessed lighting being out, or a loose faucet. Again, these items were not a big deal and Vacasa noted them in the file. The beds were comfortable, the furniture was too, and overall, the place was very inviting and well put together.
The community of Windsor at Westside left some things to be desired. For example, and it may just have been where we were located, but the noise was out of control. We called security nightly due to the smell of pot, which is clearly prohibited (signs are everywhere), loud noise WELL after quiet hours started- and this was EVERY night- until 12:30 AM or later, fireworks, cars parked where we could not get into the back gate, etc. The noise from across the street was ridiculous and the fireworks went on every night. When I am on vacation, I do not want to call security every night because others can't be respectful of those around them. Again, this could just have been this particular part of Windsor at Westside, but it was very disappointing.
The pool area was nice, but much smaller that it appeared online. The bar and grill area was also a bit lackluster, but the staff was friendly and the atmosphere around the pool was lovely. They played a wide variety of music, which is thoughtful.
Overall, we still had a great time. We visited many parks in the area and enjoyed our vacation. I would definitely recommend the house itself, but I don't have a positive review of Windsor Westside. Perhaps with different neighbors or at another time of the year, my view would be different, but this is what I experienced this time. Thank you for allowing me to leave a review and a big thanks to Vacasa for always providing exceptional customer service.
