レモングローブエナ：アルガカのビーチ近くにあるプライベートスイミングプール付きのモダンなヴィラ

Dear Marlene, I appreciate your positive feedback about our property and thanks very much for your time to review. We do take pride in catering to our guests' needs the best way we can. If you're travelling to our area another time, do not hesitate to contact us and we are sure we will find you again the best solution for your needs. Until then, I wish you a wonderful time and all the best. With kindest regards The Eos Travel Team

Dear Mr and Mrs Manson Thank you for your review and for choosing our property to stay on your recent holiday in Cyprus. It is also greatly appreciated that you have found the time to report your experiences. I'm happy to know that you have enjoyed it at the most and I'm looking forward to having you again as a guest in one of the properties we are looking after, in the near future. Until then, I wish you a wonderful time and all the best. With kindest regards The Eos Team

Dear Duncan, Good morning from Eos. Thank you for your review and for staying with us in Villa Lemon Grove Ena. We do appreciate your feedback. Please allow me to offer my apologies for the dog's issue which impacted your stay, despite - as you had kindly accepted - that was a matter entirely beyond our control. An animal's re-action - specifically when living in a countryside - is not always impactful so is very hard for us to predict when such challenge will arise. Although we cannot control it, we had proceed with all the necessary actions to eliminate the disturbance, which finally and according to your expectations was not succeed. We all regret for your decision to leave the property on your last night (in a four days stay) and we are also greatly concerned with the negative rating and warning given to future guests for a matter which unluckily only happened twice in a couple of years. In any case, we would need to highlight that property owners are still negotiating with the neighbours how this matter can be resolved, although the existing laws do protect both: animal and neighbours. We always desire for your stay to be nothing but fantastic and it is regretful this was not the case. I certainly do not want you to think that this disturbance is accepted as normal. Finally, I do not want your last memory of our property to be a negative one and I remain at your kind disposal for any future co-operation. I will be more than happy to welcome you back in one of the properties we are looking after. Kindest regards The Eos Team

Dear Jens, Hello from Eos Villas. Many thanks for your holiday feedback. I am delighted that your stay with us was enjoyable. The whole Eos Team works hard to ensure that your holiday is a success, so it is always nice to hear positive feedback from our clients - it makes all the effort worthwhile. We look forward to welcoming you back another time and wish you all the best With kindest regards The Eos Villas Team.