I absolutely love the Estancia resort and can't wait to return. This unit we rented was nice enough and clean, though it could use some simple updates to make it even better. I suspect the owners haven't actually stayed there themselves in awhile because they surely would want to make some improvements. Here is what we noted:
- Need smart TVs so we can access Netflix, Hulu, etc. This would make up for the minimal cable options with only about three English-speaking channels. And note: One of the Mexican TV stations converts to a porn channel at 10pm!!!
- The kitchen rug is old and stained and needs to be replaced. It slips around on the floor (unsafe) and it appears someone tried to tape it down at some point. The rug in the living room also looks ragged and dirty.
- Shower heads are old and don't work well. Bathrooms could use some extra hooks on the wall for towels. Only available hooks are 10 steps across the bathroom.
- There are FIVE coffee makers in the pantry, but only one has a carafe. It's a cheap Proctor Silex that gets the job done, but it appears to have been used heavily over the years as the parts are loose.
- The dining chairs and patio chairs are HARD. No cushions, which made it really uncomfortable to sit around and visit. There are also two lounge chairs on the balcony without cushions. We noticed most other units had cushions on their outdoor furniture.
- I had to buy Windex because none was provided and there was no other way to effectively clean the glass dining table. Also, no broom or wine opener available.
- We didn't realize the second bedroom is not directly connected to the main unit. It requires a key to access and the door cannot be left open because there is an entryway between them that has only an iron gate so anyone could see through. This is a design flaw by the resort. Had I been traveling with young kids, this would have been a big concern. But if traveling with other adults, the extra privacy could be nice.
Overall, we enjoyed our stay very much. Just expected to be blown away by the condo and were left feeling a little underwhelmed. I never received any communication from the owner and would have appreciated some kind of personal communication. I didn't reach out since these issues couldn't really be rectified during our stay. I did note that other reviewers mentioned some of these issues previously and they still haven't been addressed.
The resort is truly lovely, though!