The house is beautiful, and was in a pristine condition. However, there was no “check in process.” I didn’t receive any info on how to get in upon arrival. I had to call the contact person to get the access code, which didn’t work anyway. We tried it numerous times and weren’t able to get in. Very frustrating when we were all out together (no one to open the door). The master bath shower had hot water for only half of my shower (not good). I don’t know if it was a one time thing, because I didn’t use that shower again.Had to call again about the WiFi sign in, password, etc. I would suggest leaving info like this in the house for people to see instead of trying to get ahold of a person to help.Anyway, we spent a good bit of time trying to get these issues resolved. For the amount of money we spent on this place, we shouldn’t have to do this.