From the moment we reached out prior to arrival Pierre-Antoine was incredibly responsive and helpful. The property is amazing, in fact this is the best appointed property we have ever stayed at. The design and function have been carefully thought out and were gorgeous. The bed was very comfortable (an American Queen rather than a European double). The towels and soft furnishings were wonderful. The amount of space for hanging clothes & hangers was perfect. We could sit in the living room and have a face to face conversation as it was more than just a single couch. The kitchen had everything we needed to make breakfast & packed lunches (we did not eat dinner as we were in Beaune and so many great restaurants) The most impressive thing (in addition to just how charming and gorgeous the place looked) was that they had taken the time to create an information book (fully bound) with how to use the dishwasher, washing machine, handle garbage and other information. So clever. This is probably not a good location for anyone with disability or with small children (2 winding staircases up). But the stairs were not any issue to anybody else (once you got the suitcase up). Will definately stay here again if we have the fortune to visit Beaune in the future.