Nicholas was terrific for helping us get settled and explaining everything. The apartment was very clean, quiet, and had most of what we needed. We did not use the two beds that had to be accessed via a ladder and very small steps as that was a problem for us. For two couples we were able to use a pull out bed in addition to the main bedroom. There is no lift so keep that in mind if lots of stairs are an issue for you. All in all, a great place.