6/10 (普通)
CYNTHIA S.
2026 年 2 月 5 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Host was very welcoming and accommodating at first . However there were few things that needed attention. Towels were stained and dingy. When letting Host know he quickly had someone send me better towels. I also addressed an insect problem. We first discovered one roach in the bedroom. Host apologized and stated that he would have someone spray . I told him that I did not want anyone spraying while we were staying because I did not want to be inhaling spray and I also had my pet with us. I then noticed few more roaches in kitchen area and in bedroom. At this point it was starting to look like an infestation problem. Sent Host pictures because at this point I was really disgusted. Host suggested that if I wanted to I can find other accommodations if I was feeling uncomfortable. Host stated he would refund me the last two nights. I wasn’t able to find anything that was available. Host was able to find me another rental in the same community. We were out of his house by 1 pm . Host did not give the full two day refund as he stated he would. He stated that I did not leave by 11 and that he was the one to help me find a place therefore he wasn’t going to issue me the full 2 day as he promised. He stated that no one else complained about his roach problem. I was extremely shocked and disappointed in this response. Hopefully he will take care of this roach problem. We loved the community and the location and close proximity to the beach . Community pool was very nice.
CYNTHIA S.
2026 年 1 月に 6 泊滞在
