2/10 (非常に不満)
Linda A.
2025 年 8 月 28 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
For starters upon arriving at the home my daughter noticed a puddle in one of the bedrooms. We immediately chatted with the host. The host was not very good with responding.Over an hour later, my family left and stood in hotel. As my daughter was leaving a man approached her and said he was the owner and if there was a problem. My daughter told him we were chatting with the host and asked if he was aware - he said no. My daughter told him about the puddle in the room and the AC unit not working. He entered the room and saw the puddle for himself and how far down the room it went. About another hour after we left the property, he wrote back and said it wasn't a puddle and that the wet area had been cleaned. At this point it didn't matter since we were checking into a hotel and already paid almost 300.00 for the night. The following day we realized that the owner and host are the same person since we now had a new issue. That issue was the shower. First there was absolutely no hot water and second while the shower had two heads the main one above didn't word and we had to use the handheld head. Again the owner/host took over an hour to respond. Day 3 we realized there was no hot water because the heater was off so we turned it on. On day 3 I woke up to more water on the floor in the same bedroom. Day 4 power went out for hours, the property has solar that never kicked in.Additional details will follow with pictures via email
Linda A.
2025 年 8 月に 5 泊滞在
