Secluded, Hot Tub & Pool Table - Brink of Paradise

So glad you all had a great time sharing the mountains with your in-laws! It means a lot that you chose us for such a special visit. We truly hope those memories stay with you for a long time. Thanks again for spending your getaway with us!

We appreciate you taking the time to leave us your kind words about your most recent stay at Brink of Paradise! We are so glad that you and your guests had a fantastic time, and we would love to host your next visit to the Smokies soon!

Dani, we're so glad your cabin's location between the towns and its spacious interior was perfect for you and your family! We're grateful for your review and hope to serve you again in the future!

Thank you for choosing our cabin for your getaway! We're thrilled you enjoyed the space and convenience. Noted about the towels, we'll make sure to mention that to future guests!

So glad to hear you enjoyed the comfy bed, great shower, hot tub, kitchen, and strong A.C, and we truly appreciate you sharing what stood out during your stay. We also genuinely appreciate you letting us know about the stink bugs and roaches, as mountain cabins can occasionally attract outdoor critters, but we definitely want guest spaces to feel clean and comfortable and will address this promptly. It means a lot that you took the time to give such thoughtful feedback about the location and experience. We hope to have you back soon thank you

We're thrilled you found the place perfect and enjoyed your stay! We do appreciate the heads up about the stairs and understand how that might be a challenge for some guests. It’s wonderful that the location worked out so well for your plans. Thanks for sharing your experience with us, Natashia!

Kelly, we're glad that you had a good stay with us, enjoying the balconies and just the quietness of the Smokies! We appreciate your feedback and hope to host you again in the future!

Thank you for sharing your experience regarding your most recent trip to our cabin Brink of Paradise, Jeremy! While we're glad to hear you had a great stay overall, we regret to hear that you encountered any inconveniences during your stay. We have shared your feedback with the appropriate departments to ensure that your concerns are addressed promptly. It would be a pleasure to host you again in the near future!

Kathleen, we're delighted to hear you had a wonderful time during your vacation, enjoying this beautiful property's spacious interior, convenient location, comfortable bedding, and breathtaking views from your deck! We are grateful for your honest feedback, and we will notify the appropriate departments to review these matters promptly. Thank you for sharing your experience with us, and we hope to serve you again in the future!

Thank you, James, for reviewing your most recent cabin stay at our Brink of Paradise cabin. We appreciate you sharing your honest feedback, as we are always looking for ways to improve our guests' experience. We regret hearing you encountered so many cleaning and maintenance issues during your stay, as this is not the norm for us nor is this the standard we like to uphold. While we would have loved to send someone out to address these issues, we were not made aware of any inconveniences until after your stay. We have since shared your feedback with the appropriate departments to ensure your concerns are looked into. We would love to have the opportunity to host a more enjoyable visit for you and your guests in the near future.

Thank you for sharing your experience with us, Misty. We’re happy to hear that you enjoyed our location and found it convenient for exploring both Pigeon Forge and Gatlinburg. However, we are deeply sorry for the numerous issues that marred your stay. It’s truly disappointing to learn about the condition of the cabin, particularly the mold in the bathrooms, the dust, and the broken or worn-out furnishings. This is not the experience we want for our guests, and we can only imagine how frustrating that must have been. We are especially concerned to hear about the fire pit chair breaking and the injury your husband suffered—it’s completely unacceptable, and we understand how distressing that would be for you and your family. Please know that your comfort and safety are our top priorities. We also sincerely apologize for the lack of blankets and for having you reach out during your stay to request more. This should have been taken care of ahead of time, especially since there was a reservation for eight guests. Additionally, we regret that minor maintenance issues, like the broken freezer handle and blinds, added to your frustration when they should have been resolved before your arrival. Your feedback is invaluable to us, and we will be sharing it with our team to ensure we make the necessary improvements for the future. Thank you again for taking the time to share your thoughts. Your experience is important to us, and we hope to have the opportunity to make it right.

We can certainly understand your frustration, Parth, and we’re saddened to hear of your poor experience. We appreciate you sharing your honest review with us, and we have shared your concerns with the appropriate departments. We can imagine how alarming it must have been to arrive at your vacation home only to realize the keycode was not working properly. Then to top it off, having to experience a city-wide power outage. We certainly understand your disappointment, and by no means is this the way we wanted you to spend your vacation. We would love to show you a better time in the future, as this is not our standard vacation experience, but we understand if you choose to stay elsewhere.

What a fun trip, Jack! Thank you for leaving a great 5-star review.

Sharon, we love to know your cabin's location was perfect for you and your party, and you were able to enjoy the property's unique layout. Thank you so much for sharing your review with us, and we hope to host your next getaway to the Smokies!

Breanna, though we're so glad to hear you had a great time and the location of your home away from home was perfect for you, we hate to hear the bedding was uncomfortable. We have shared your concerns with the appropriate departments for immediate review, and we appreciate you bringing these matters to our attention. Thank you so much for your honest feedback, and we hope to host you again in the future for a more comfortable stay.

We're so glad that you had a great time at Brink of Paradise, Minnie, enjoying the gorgeous views of the Smokies from your back deck at your sparkling clean home away from home! We hate to hear that you ran into any issues during your arrival, and we're saddened to hear that you had trouble contacting us. However, we're glad that we could resolve this for you, and you had a great stay overall. Thank you for sharing your experience with us, and we would love to host you again in the future!

Chad, we're so glad to hear that you had a great experience with us! Being able to witness the bears in their natural habitat is always a great memory, and we're so glad that you were able to enjoy this. Thank you so much for your honest feedback, as we strive to improve our processes every day. We appreciate your review, and we hope to host you again in the future!