4/10 (不満)
宿泊されたお客様
2023年1月1日
良かった点 : チェックイン
気になった点 : コミュニケーション、掲載情報の正確さ
Family vacation
We were looking forward to a family vacation renting 3/3 cabin. Upon arrival we noticed the guest bath was inoperable because water was leaking out under tub and wall. We promptly called the next morning to report and we were told maintenance would be out. After several calls and text maintenance never showed during our week stay. Requested financial credit since we had no use of 3rd bath but paid for it. No response.
While it was a spacious cabin, linens were sparse and poor quality. Hand soap dispensers were 90% empty and area rug smelled in main living area.
I expect to hear from management company - Cabins for You, to learn what they are going to do to make this right.
宿泊されたお客様
2022 年 12 月に 6 泊滞在