6/10 (普通)
Theresa C.
2024 年 4 月 2 日
良かった点 : ロケーション、掲載情報の正確さ
気になった点 : チェックイン、コミュニケーション
Great location
Small but comfortable studio in a secure building. A few quirks that we dealt with, such as the stove top not working and no hot water for showering or washing dishes.
The host didn't provide a specific address, unit number or check-in instructions until after we were dropped off by taxi. Thankfully, someone who spoke English saw us standing on the curb and recognized from the pictures on VRBO that she lived in the building. She got us inside to her unit and helped broker a connection with the host who finally sent me the unit # and code to get into our unit. When I contacted VRBO for assistance I was told that they had trouble communicating with the host due to language barriers. To my mind, companies that do business in other countries should have employees who can speak the language.
When I reserved the unit it was recommended that I purchase insurance to cover the cost of any damage to artwork. I did not see any artwork in that unit. I would caution anyone wishing to rent this unit to think twice before purchasing insurance for artwork.
There was mold on the floor of the shower, and a child's toy and used popsicle stick on the sofa when we arrived.
Theresa C.
2024 年 3 月に 10 泊滞在
