6/10 (普通)
Paula H.
2024年5月7日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
Shame About The After Stay Problems.
Excellent location, place is nice and clean but outdoor area could do with some TLC and a paint. Kitchen had an ample amount of dishes and utensils although only provided 1 dishwasher tablet for our 2 nights stay.
None of us could access the internet as the password did not work so the host told us to use a QR code which then required a download and a link to the router but none of us 5 could get this to work.
We had 2 half toilet rolls between 5 of us for the whole stay so I feel the host could provide basic products, toilet rolls, dishwasher tablets, tea, coffee etc. We had travelled light from England so did not bring towels - the amenities list didn't state towels but did say Linens which we presumed would mean towels - so beware of this.
Overall we enjoyed our stay but adding small details could have improved it immensely.
Unfortunately on our return home there had been an issue with the payment of the second installment which had not been taken. Once aware of this it was paid immediately (Vrbo or the host hadn't asked for this payment prior to this) but the host proceeded to accuse us of damages to the TV and theft which hadn't happened and a charge for damages was made through Vrbo to try to compensate himself incase the payment for the property was not made. The host clearly stated to us he would remove the charge when the payment for the stay was made - which he did not remove, the payment for the damages was then taken. I am still trying to claim this back.
Paula H.
2024 年 4 月に 2 泊滞在
