We booked this home last minute due to a change in travel plans. Please note that we have never had an issues with VRBO bookings in the past. This time, we booked our vacation 2 days before leaving and, on the morning that we left, we still hadn’t received details about entry into the home due to a computer system problem with VRBO. As we had no confirmation, we arranged alternative accommodations. Melissa (property manager) and the property owner were gracious, helpful and accommodating as we cancelled our reservation for this VRBO home as weren’t sure that we really had this reservation due to a VRBO problem, not a problem with the management company. We would recommend this home based on its location and description and would highly recommend working with Melissa as a property manager for this home.