4/10 (不満)
Sholem F.
2023 年 10 月 22 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Dissapointed
Our experience was far from satisfactory due to a series of issues that we encountered during our stay. First and foremost, the presence of bugs on the counters that infiltrated our food was deeply disappointing and unsanitary. This issue significantly impacted our overall comfort and enjoyment during our stay.
Additionally, we noticed a broken mop in the property, which rendered us unable to maintain cleanliness during our stay. To exacerbate matters, there was no soap provided for floor cleaning, making it difficult for us to maintain a clean living environment.
Our attempts to communicate with the host owner were met with considerable difficulty. Effective communication is crucial for addressing any issues that may arise during a stay, and this was lacking during our experience.
Moreover, we were disappointed to learn that there was restricted access to the Pool club due to issues related to the owner not paying the necessary fees. This amenity was a significant selling point for us when booking, and its inaccessibility was a letdown.
Additionally, the door code provided to us was not functional, creating unnecessary frustration when trying to access the property.
Lastly, and perhaps most importantly,there was ongoing construction all around us that disrupted our sleep every morning, making it impossible to enjoy the vacation we had envisioned. This construction was not mentioned or disclosed prior to our stay,and had we been aware of it,we wouldnt choose this property
Sholem F.
2023 年 9 月に 8 泊滞在
