2/10 (非常に不満)
Francis T.
2025 年 11 月 5 日
Untrustworthy Host – VRBO Should Remove This ListingOur experience with this host was disastrous, and I urge VRBO to reconsider allowing him on the platform.We were a group of 10 people across three families traveling internationally. Less than 24 hours before our flight to Munich, the host called to say he had double-booked and could not host us for the first three nights of our six-night stay. This last-minute change left us scrambling to find alternatives.The host promised to cover the cost of replacement accommodations, but failed again. When we arrived at the second property, no payment had been made at the replacement property. They accepted us on good faith but all 10 of us were forced to wait in the hotel lobby for over six hours, unable to check out while the host delayed sending funds. This was stressful, humiliating, and an enormous waste of valuable time.When we requested a refund for these repeated failures, he refused, insisting we had a “confirmed stay.” In reality, his actions showed complete disregard for his guests and basic hosting obligations.A host who double books, strands guests for hours, fails to pay for promised lodging, and then rejects a refund request is unfit to represent VRBO. His conduct was negligent, dishonest, and a clear breach of trust.To protect future travelers, I strongly recommend VRBO remove this host from the platform. No family should have to endure this level of incompetence and disregard.
Francis T.
2025 年 9 月に 6 泊滞在




























