CTHECOAST Pt。による丘の中腹の息をtakingむような海/港の眺め フェルミン

We are so sorry that you were uncomfortable. We had no idea and wished you would've addressed all your concern during your stay. We never had any issues with heat. There are 2 heater in the property. 1 big HeatDish 16" Parabolic heater and another smaller heater. We have replace the smaller one with another big ceramic heater for better comfort. The gas fireplace also heats up the whole house immediately. As for the noise. we are not aware of any construction in the area and is usually very quiet. Again, we hope you can give us another opportunity and thank you for your stay.

Thank you for bringing these issues to our attention. We also feel that the property's King and Queen beds are more comfortable and convenient than the sofa bed, the air mattress, or the child's bed. With only two bedrooms available, the sofa bed in the living room was challenging to accommodate. We apologize and understand that toiletries and paper products are of particular importance to guests. Please accept our offer to reimburse you for additional toiletries and paper products. Toiletries, paper towels, and even snacks are provided for one or two nights of stay so guests have time to familiarize themselves with the area and an opportunity to shop for the remainder of their stay. We felt that allowing tenants to purchase their own toiletries and paper products allows the tenant to acquire the brands and quality that best suits their tastes and personal needs. The problem of the refrigerator interfering with the dishwasher is scheduled to be fixed as soon as the plumber has access to the property next week. We apologize for not bringing this to your attention. This new refrigerator is larger than the old one and we have a good design that we know will eliminate the interference. Although interference does make it more inconvenient to load and unload the dishwasher, the dishwasher is, in fact, useable although not for the larger kitchen items.

We are so sorry that you were uncomfortable. Within the last 9 years, we have been dedicated and committed to giving our guest the best possible experience. To address your concerns, as for the location, LA is very big and in the VRBO property location tab, the map clearly circle the area where the property is located so you can plan your trip accordingly. If you wanted to go to the north part, then perhaps you should look for properties in the north. As for the chip on the toilet, this was new and has since been replaced. The carpet was inspected and couldn't find any stain. Carpets get professionally steam cleaned every 6 months. And as for the AC, most coastal properties don't need A/C due to a wonderful ocean breeze, but this year, our global warming has affected the temperature and the temperature is unusually high with great humidity.

Thank you John. We are so glad you had a great time. I have taken notes from your feedback and will do our best to speed up the wifi and other things. Thanks again.

I'm sorry for your family situation and how you felt about your stay. Because of this, when you needed to leave early we decided it was best to help you out with a refund, even though the calendar was blocked for over 3 months and lost other potential guests. As for the A/C, we do not advertise this property as having one, we provide portable A/C per request. We' would have liked to have heard from you sooner about wanting the AC, which normally is not needed. We heard from you few days before you left which my agency was going to drop it off for you but after receiving a call from association that you already had one, we cancelled the request as the association told us that they have informed you to keep it up but not use 5 or 6 pillows that was sticking out of the window. I'm also sorry to hear you weren't satisfied with the amenities. In fact we haven't heard this from other guests in the past, many of whom have written the reviews that can be seen on the listing. One final thing, this house is a two story house not three. Not sure whether you are referring to this property on this review.

Thank you so much for choosing this property. We always strive to making everything perfect for all guest. We are looking into replacing the glass coffee and side tables to make it a comfortable for the little ones. Thank you again,

Hi Daryl, Thank you for choosing this property. We truly value your input and thank you for being such a great guest and keeping everything so neat and clean.

Hi Arlene, It was truly a pleasure having you staying at this property. Thank you so much for going above an beyond in putting everything back and helping our cleaners.