7500平方フィート。 ユニオンピアのビーチフロントホーム

Huge Disappointment!! So many false allegations by an entitled guest, written months later The guest was upset that his party was unable to check in 3 hours early. Without authorization they used the outdoor premises and beach anyway. Upon check in an oral review of house procedures and rules was provided as well as a written copy RESPONSE TO ALLEGATIONS The floors were NOT “covered with sand and dog hair.” The housekeeping mgr. returned after check in and was told there were no issues other than some sand at the back entrance The stove did NOT have a gas leak. No smell of gas! The home has 4 ovens. The party was informed at check in that 1 oven wasn’t working. They said they'd be grilling outdoors or eating out The stackable washer and dryer were fully functional, a demonstration was given at check in There are 9 terrace doors, each with a locking stationary door and a swing door. When guests open the stationary door they have difficulty locking it down. Blue tape was put on all stationary door handles to remind guests not to use that door. If the stationary door isn't properly locked down, high winds can “blow open” both doors resulting in costly damage Blinds; All bedroom doors are fully covered The power outage occurred and was resolved during the day. Candles and flashlights would NOT have been necessary. Guests were updated hourly and responded “no worries, we are at the beach” BOTTOMLINE Other than the power outage, no other correspondence or complaint was made until the NIGHT PRIOR to departure. The owner apologized and offered monetary compensation and subsequently received a text from the renter saying "I find your offer less than acceptable and the next communication will be from my attorney” The guest checked out the following morning. Housekeeping arrived and found the following list of RULE INFRACTIONS and DAMAGES DIRTY DISHES in both sinks and both dishwashers. 1 sink was backed up with standing water and clogged with debris. Food and beverages left on counters and in refrigerators GARBAGE BAGS left IN home INDOOR furniture moved OUTSIDE, a 300 lb Bar dragged across floor RAIN SOAKED FURNITURE CUSHIONS and BROKEN deck chair BROKEN GARBAGE DISPOSAL filled with debris DOG HAIR AND PET STAINS on floor, rugs, and furniture Guest did NOT have authorization to bring a pet. Pets must be approved and a pet fee is required NOTE: GUEST DECLINED DAILY MAID SERVICE. IS IT ANY WONDER WHY? APPARENTLY, THE RULES DON'T APPLY TO THEM!