一棟貸し

8BR Slp17 Lux Villa NrDisney PoolSpa WaterPark Lazy River Arcade Gym No Rsrt Fee

8BR Slp17 Lux Villa NrDisney PoolSpa WaterPark Lazy River Arcade Gym No Rsrt Fee

8BR Slp17 Lux Villa NrDisney PoolSpa WaterPark Lazy River Arcade Gym No Rsrt Feeの写真ギャラリー

外観
プール
プール
ゲーム室
リビング エリア

口コミ

10段階中8.4
とても良い
ベッドルーム 8 室バスルーム 6 室定員 17 名374.8 ㎡

人気の設備とサービス

  • 駐車場利用可
  • 乾燥機
  • 洗濯機
  • 屋外スペース
  • バーベキューグリル
  • 冷房

周辺ガイド

Map
Kissimmee, FL
  • ミスティック デューンズ ゴルフ クラブ
    ‪車で 11 分‬
  • チャンピオンズゲート ゴルフ クラブ
    ‪車で 11 分‬
  • ディズニーズ アニマル キングダム® テーマ パーク
    ‪車で 15 分‬
  • キシミー, フロリダ (ISM-キシミー ゲートウェイ空港)
    ‪車で 33 分‬

客室 & ベッド

ベッドルーム 8 室 (定員 17 名)

ベッドルーム 1

キングベッド 1 台

ベッドルーム 2

クイーンベッド 1 台

ベッドルーム 3

キングベッド 1 台

ベッドルーム 4

クイーンベッド 1 台

ベッドルーム 5

キングベッド 1 台

ベッドルーム 6

クイーンベッド 1 台

ベッドルーム 7

シングルベッド 1 台およびダブルベッド 1 台

ベッドルーム 8

シングルベッド 2 台

バスルーム 6 室

バスルーム 1

浴槽またはシャワー · 浴槽 · トイレ · シャワーのみ

バスルーム 2

トイレ · シャワーのみ

バスルーム 3

浴槽 · トイレ · シャワーのみ

バスルーム 4

トイレ · シャワーのみ

バスルーム 5

トイレ · シャワーのみ

バスルーム 6

トイレ · シャワーのみ

その他のスペース

テラスまたはパティオ
ポーチまたはベランダ
キッチン
庭園

この施設について

8BR Slp17 Lux Villa NrDisney PoolSpa WaterPark Lazy River Arcade Gym No Rsrt Fee

Next to Clubhouse - 8 Bedroom, 6 Bath - Sleeps 17 - Close to Disney World

PROFESSIONALLY MANAGED HOME IN NEWER RESORT COMMUNITY with LAZY RIVER.

24/7 Guard Gated Resort, Prime Location - Just a 3 minute walk to the clubhouse, lazy river, pool, restaurant, arcade, fitness center, and more!

NO RESORT FEES - Access to all community amenities during your stay!

Windsor at Westside Resort is one of the newest upscale resort communities in the Orlando/Kissimmee area, located just 8 miles from Walt Disney World. Windsor at Westside is only a 30 minute drive from the Orlando International Airport and is situated central to all of Orlando's famous attractions including Disney World, Universal Studios and SeaWorld. Stunning vacation home features 8 bedrooms, 6 baths with Pool and Spa for all day fun! This house features plenty of entertainment with a large open loft movie/game room upstairs with coffee bar, wine fridge, Keurig machine, popcorn maker, large television with plenty of comfy seating to relax, watch movies, play Billiards Pool Table, Foosball, Xbox! Walk to multi-million dollar resort amenities including community clubhouse, tiki bar, cabanas, resort pool, water slide, lazy river, kid's splash pool zone, sand volleyball, outdoor sports complex, state of the art gym, scenic lake with walking pier, and more. Close to theme parks, shopping, dining and attractions.

- Professionally Decorated, Looks Like a Model
- Large Home with Open Concept Floor Plan in kitchen, dining, living room and loft with lots of seating options
- Gourmet Kitchen with granite countertops and stainless steel appliances
- Fully Equipped Kitchen includes Cookware, Tableware, and Full Line of Small Appliances
- Counter Height Seating, Sectional Sofas, and multiple dining areas
- Luxury Pillowtop King Mattresses
- Covered Patio: Shaded lanai with outdoor dining table, chairs, and chaise lounges
- Pool and Spa for All Day Fun
- Loft Upstairs game/movie room, snack bar with wine fridge: Billiard/Pool table, Foosball table, large TV, Xbox, Keurig coffee/tea machine, popcorn maker, comfy seating
- WiFi - Ultra High Speed Internet
- Laundry Room - Washer/Dryer
- Multi-Million Dollar Resort Amenities
- 24/7 Guard Gated Community
- Outdoor BBQ and Pool/Spa heat (available for additional fee)

Bed Configuration Sleeps 17
3 King (2 bedrooms downstairs, One with En-suite bathtub and separate shower on 1st Floor with direct patio/pool access)
3 Queen
1 Full/Double
3 Twin

Windsor at Westside Resort Amenities (Full Access to All Resort Amenities during your stay, no resort fees):

- Clubhouse features heated community pool, spa, lazy river, waterslide, tiki bar, outdoor seating, lounge chairs, free daily use beach towels and inner tubes, while supplies last (private poolside cabana rental available at clubhouse)
- Family/Kids Splash Zone with Kids Pool
- Clubhouse Tu Casa full service restaurant/tiki bar serving food, specialty drinks and snacks for purchase
- Clubhouse Sundry shop/Convenience store offering snacks, drinks, personal items and gifts for purchase
- Fitness center with state of the art gym, fitness machines and equipment
- Complimentary Arcade Center with full lineup of arcade games including racing, skill and tabletop games
- Multi-sports court, basketball court, soccer field, sand volleyball and more  
- Business center, indoor/outdoor seating, lounge area
- Lake with scenic walking pier

**Clubhouse amenities and services are managed/staffed independently and separately from housing. The clubhouse offers complimentary daily use of inner tubes, beach towels, sports equipment and pool items (while supplies last) which must be returned back to clubhouse staff or designated areas after daily use. Do not remove or take any household items to the clubhouse or community pool areas as they are for household use only. Please make sure to keep track of personal items you bring to the clubhouse or community pool areas. Clubhouse staff cannot keep track of your belongings for you, they have no way to track down which items belong to whom and will not return them to you.

宿泊施設の管理者

Kevin

対応言語

英語、ポーランド語、ロシア語

日付を指定して料金を検索

設備とサービス

プール
キッチン
洗濯機
乾燥機
WiFi (無料)
冷房

類似した宿泊施設

ハウスルール

チェックイン : 16:00 以降
代表者の最低年齢 : 25 歳
チェックアウト : 10:00 より前
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お子様

子供の利用可 : 0 ~ 17 歳
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イベント

イベント不可
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ペット

ペットとの宿泊不可
Absolutely NO PETS ALLOWED, anyone caught bringing
default

喫煙

喫煙不可
Guest Must Sign Rental Agreement. NO Pets. NO Parties. NO Smoking.
Fee for late checkout is $100/hour after 10:00 am.

重要事項

ご宿泊に際して

施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
施設における一酸化炭素検知器の有無について、オーナーから情報提供はありません。ポータブル検知器の持ち込みをご検討ください
オーナーによると、施設に煙感知器があるとのことです
この施設には安全設備として、消火器、デッドボルトロックが備わっています

その他の情報

この施設へのアクセスには車両をご利用いただくようおすすめしています

周辺地域について

キシミー

このヴィラは、キシミーのテーマパーク近くに位置しています。アクティビティを楽しむなら、チャンピオンズゲート ゴルフ クラブとミスティック デューンズ ゴルフ クラブがおすすめ。ウォルト ディズニー ワールド リゾートやディズニーズ アニマル キングダム® テーマ パークは地域の人気スポットとして有名です。子供連れで楽しむならオールド タウンやディズニーズ ハリウッド スタジオはいかがでしょう。サファリウォーク、バードウォッチングなどの現地ツアーに参加して、現地の野生動物を見に行きませんか。
地図
Kissimmee, FL

周辺情報

  • ミスティック デューンズ ゴルフ クラブ - 車で 11 分 - 9.7 km
  • チャンピオンズゲート ゴルフ クラブ - 車で 11 分 - 9.1 km
  • レユニオン リゾート ゴルフ コース - 車で 15 分 - 12.1 km
  • ディズニーズ アニマル キングダム® テーマ パーク - 車で 15 分 - 13.1 km
  • ESPN ワイド ワールド オブ スポーツ - 車で 18 分 - 17.4 km

交通案内

  • キシミー駅から車で 33 分
  • キシミー ゲートウェイ空港 (ISM) から車で 30 分

レストラン

  • ‪Starbucks - ‬車で 9 分
  • ‪McDonald's - ‬車で 8 分
  • ‪Culver's - ‬車で 6 分
  • ‪Taco Bell - ‬車で 6 分
  • ‪Best of British Cafe - ‬車で 8 分

よくあるご質問

8BR Slp17 Lux Villa NrDisney PoolSpa WaterPark Lazy River Arcade Gym No Rsrt Feeにプールはありますか ?

はい、この宿泊施設にはプールがあります。温水プールなどがあります。

8BR Slp17 Lux Villa NrDisney PoolSpa WaterPark Lazy River Arcade Gym No Rsrt Feeはペットと宿泊できますか ?

いいえ、ペットは同伴できません。

8BR Slp17 Lux Villa NrDisney PoolSpa WaterPark Lazy River Arcade Gym No Rsrt Feeのチェックインは何時ですか ?

チェックイン開始は 16:00 です。

8BR Slp17 Lux Villa NrDisney PoolSpa WaterPark Lazy River Arcade Gym No Rsrt Feeのチェックアウトは何時ですか ?

チェックアウトは 10:00 です。

8BR Slp17 Lux Villa NrDisney PoolSpa WaterPark Lazy River Arcade Gym No Rsrt Feeはどこにありますか ?

キシミーにあるファミリー向けのこのヴィラは、ダベンポート湖から 3.5 km、サーファリ ウォーター パークおよびアイランドH2Oライブ!から 10 km 圏内です。マイティ ジャングル ゴルフおよびチャンピオンズゲート ゴルフ クラブも 10 km 圏内です。

口コミ

8.4

とても良い

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 35 件の口コミ中 22 件が非常に良い
評価 8 - 35 件の口コミ中 4 件が良い
評価 6 - 35 件の口コミ中 3 件が普通
評価 4 - 35 件の口コミ中 6 件が不満
評価 2 - 35 件の口コミ中 0 件が非常に不満

8.0/10

清潔度

9.6/10

チェックイン

8.8/10

コミュニケーション

9.6/10

ロケーション

9.2/10

掲載情報の正確さ

口コミ

8/10 (良い)

Phillip J.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Cleanliness

Property was not as clean as we hoped
2025 年 4 月に 4 泊滞在

10/10 (非常に良い)

Sabrena S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Excellent Owner & Property

This spacious home was perfect for my family, Christmas gathering everyone had their own room and bathroom. Kitchen was spacious enough for staking preparation of meals, gathering and fun. Pool /outdoor area was great for relaxing and time in the water! We will definitely be back!! Amazing communication and responses from the owner!
2024 年 12 月に 5 泊滞在

10/10 (非常に良い)

angelia k.、Knoxville TN

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Wedding stay

We had a very comfortable stay- with different groups coming and going to the parks and preparing for a wedding. The house was great size for our group.
2022 年 5 月に 9 泊滞在

10/10 (非常に良い)

Tanisha W.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

2nd stay, and just as pleasant.

Our stay at this vacation house was exceptional – the beautifully furnished, clean, and spacious home created a charming and comfortable retreat for my family. Kevin, the owner, played a pivotal role in our positive experience, offering consistent and friendly interactions before, during, and after our trip. With such a delightful stay, we've already decided to book again, a testament to the quality of the property and the excellent hosting provided by Kevin. This vacation home is a perfect choice for those seeking a wonderful getaway with a welcoming atmosphere.
2023 年 12 月に 4 泊滞在

10/10 (非常に良い)

Mark E.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

We had a blast!

Everything was clean and as advertised. The house was roomy and just a lot of fun for the whole group.
2022 年 2 月に 4 泊滞在

10/10 (非常に良い)

Tanisha W.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Wonderful stay!

My family truly enjoyed the stay. The home was clean, the furnishings we're beautiful, and the amenities in the neighborhood were great. All prior communication with Kevin was answered in a courteous and timely manner, which made the experience even better.
2022 年 12 月に 4 泊滞在

10/10 (非常に良い)

Marquise M.、Detroit, Mi

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Amazing Stay

This was one of the best houses we have ever rented. The place was amazing the house was so clean and stocked with literally everything we needed. The owner of the property quick to respond with all of my inquiries and he made the stay so comfortable. I will definitely be coming back and will book this same location.
2022 年 1 月に 4 泊滞在

8/10 (良い)

Mary S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Extended family Disney trip

my sister family and my family both have done joint trips to Disney. Enjoy staying at VRBO properties for the value and the amount of space it allows the big families.
2023 年 2 月に 7 泊滞在

10/10 (非常に良い)

Laura P.

良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ

Dance group

This house was perfect for multiple families coming for a dance competition. It was close to all activities we needed. The pool area that is part of the shared area was very nice and had a lot to do.
2022 年 6 月に 8 泊滞在

10/10 (非常に良い)

Alexis A.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

A must stay again

Everything was amazing and beautiful and just as expected. We had no issue or problems with anything and it was enough space to accommodate 16-18 people with no issues. Hot tub and pool were our best friend on this trip lol it gave everything it needed too
2023 年 3 月に 3 泊滞在

10/10 (非常に良い)

Laura H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Spacious home in good location

Communication was excellent with Kevin. He was very easy to work with. Any issues we had were promptly addressed and we had an excellent family reunion together! We had no issues with noise in the neighborhood and felt very safe. The resort had many amenities. I would stay there again.
2022 年 6 月に 7 泊滞在

8/10 (良い)

Tom W.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Large house

Lots of room, clean, all bedrooms have access to baths. If you need heat for the pool and jacuzzi, it takes a day or so for them to warm up.
2022 年 1 月に 5 泊滞在

4/10 (不満)

Stephanie L.

良かった点 : チェックイン、ロケーション

Brutal

Stayed here for a ladies retreat..only positive thing I can say was the pool was nice. Not very clean and lots of broken things..namely the pool table. The house was unbearably hot and when we contacted the host we were told well it’s Florida, it takes awhile for it to cool down..the house never got below 82 which is miserable and host would never send anyone out to look at it. One of the main reasons we rented the house was for the pool table and we weren’t able to use it because of the heat..and I live in Florida and while I know it’s very hot in the summer, it should never be that hot. Needless to say, I would never rent this house again because of that.
2023 年 7 月に 4 泊滞在

6/10 (普通)

Tyson B.

良かった点 : チェックイン、ロケーション
気になった点 : コミュニケーション

Large all inclusive home

The property itself was nice but carpets were very worn, upstairs a/c didn't work the 1st day but technician came out the next afternoon and got it up and running, downstairs master toilet didn't work and I told by the host that I could 1.) plunge it 2.) pour dishwasher liquid in it wait 30 min. than flush 3.) YouTube a fix 4.) Call maintenance. I was quite bothered that I would be asked to fix anything. I did call maintenance they never showed for the toilet repair, needless to say it put a damper on the stay of our 1st floor older guests whom specifically asked me to insure they had a private bath.
2022 年 6 月に 5 泊滞在

4/10 (不満)

Sheila G.

気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ

Unsatisfactory

When we arrived at the property we were able to access it immediately. Once we were inside, there was a terrible order in the house. The temperature in the house was torturing. I tried to contact the owner via phone and of course he didn't answer. Later after everyone was sweated down he replied via a text message, not apologizing for the heat but to warn me not to turn it to a lower temperature or the unit may freeze and i will be billed The tan carpet in the house was filthy. To top it off, we diposed the trash in the one trash can outside and we were billed because It was too full. Go figure!!! Needless to say i will not recommend this hose to ANYONE!!!
2023 年 7 月に 4 泊滞在

4/10 (不満)

Barbara G.

良かった点 : チェックイン
気になった点 : コミュニケーション、ロケーション

Disney/Universal trip with family

The home is spacious and pretty clean. There are plenty of rooms for a large number of guests , fun game room, and enough parking. It’s not far from the theme parks and shops and restaurants. The host was very quick to respond but the management company never responded to our request for dishwasher pods and extra paper towels and a small dishwashing liquid. (Only one roll of paper towels was provided and no dishwasher pods or dishwashing liquid and only two garbage bags for 4 nights.) we had to buy our own. Every VRBO I’ve ever stayed in provided that stuff.. as you are required to run the dishwasher before checking out. There were plenty of dishes, utensils, pots, pans and kitchen appliances. There were few towels however, only two bath towels in the master for 4 nights. The photo of the home on its profile is enhanced to make it look less dated. The home is dated inside and out. Overall we enjoyed our stay.. the major disappointment was the neighbors were very loud late at night. I am not trying to be unkind, just truthful.
2022 年 2 月に 4 泊滞在

6/10 (普通)

Dawn S.

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
気になった点 : 清潔度

Bring cleaning supplies.

The overall property is ok, however, the furniture is in need of repair and replacement. (Kitchen chairs are ripped, the pool table is wobbly and has ripped felt. Sadly for us, home, including most bedding was dirty (used/not washed), stained and needed to be cleaned/washed before it could be used. We arrived a day early to relax before the rest of the family arrived, paid extra for the add on only to spend the time cleaning and doing laundry (reminder -bring your cleaning supplies ahead of time -there are none there) and being stressed, not relaxed. The owner was advised immediately, was responsive to emails but when we advised that we would appreciate a refund for the added day as compensation, he said would look into it and let us know. That was almost 2 week ago. I asked the owner specifically about other poor reviews and he said the house was gone, he had just been there and the cleaning crew did a great job. The chairs are ripped, the vertical blinds to the pool are missing lengths or have chunks taken out of them (very unsightly in pictures) The handrails were black with dirt, grime - So much “yuck” everywhere. I understand the owner lives far away. I understand his cleaning crew/management company let him down. Positives: Very close to the resort (bring your own floating tubes etc, they are not provided at the lazy river and the property only had 2 on hand (which was nice to have) The overall location is great! The layout of the home is nice.
2023 年 12 月に 8 泊滞在

4/10 (不満)

Marika D.

良かった点 : チェックイン、ロケーション
気になった点 : 清潔度

Would NOT stay here again

We had to communicate several times as we encountered problems. Our standards were reasonable; our basic expectation was a clean place to stay. PROS: *Good floor plan for a large group *Neighborhood guard shack staff was super friendly CONS: *The house is DIRTY!! Carpets are worn and stained, gum was tuck under kitchen counter bar, kitchen countertop so sticky paper stuck to it, hair and stains on sheets, stained comforters, high touch surfaces like light switches are dingy, etc. *Sheets were missing from some beds, and dirty sheets were wadded up in the closet where bedding was missing *Noise: Nearby neighboring properties had large groups of people using outdoor theater systems, watching movies loudly well past midnight. *The smell of Marijuana was inescapable outside in the pool and on the deck, and the smell drifted in to the house. The kids talked a lot about the smell of "skunk and garbage"! *Many amenities were broken/unusable: i.e. pool table was in disrepair and only 1 broken pool cue was provided, games were missing so many pieces they were not usable, etc. *Sprinkler system broken and there were areas outside that were flooded from broken sprinkler heads, it "rained" in the pool area, and you couldn't park on the driveway without water spraying in to the car when you opened the door/s. *Garbage cart outside was almost full (from previous guests) when we arrived. When we added trash from our 12 people staying, it was overflowing. Management said we just have to deal with it until it's picked up (which must have been after we left) *Location: there is really nothing nearby. The closest grocery store is about 15 minutes by car, and all big the Disney/Sea World/ Universal attractions are about 40 minutes by car without traffic or almost an hour with traffic. We thought we would trade off space and cost for the location, but it was really much farther out than we expected. We had read earlier reviews where the owner suggested the guests alert him to the problems so he could remedy them. So we brought these up with the owner and management company. They sent someone late the next day to clean, but we already had to launder sheets ourselves and scrub the kitchen. When we kept finding and reporting problems after the 2nd night, the owner threatened to blame us for the issues!!! If it would have been clean to begin with we wouldn't have had to keep reporting problems!! We would not stay here again.
2022 年 1 月に 4 泊滞在

8/10 (良い)

mike g.、West palm beach, fl

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great for large groups

House was everything we needed to enjoy our stay. Property was clean and in a great location. A little TLC is needed in some areas (Carpet cleaned or removed, blinds and paint), otherwise we had a great experience from arrival to departure. Would book again!
2022 年 11 月に 4 泊滞在

10/10 (非常に良い)

Jasmine C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Satisfied

My family and I enjoyed our stay at the property. The accommodations was exactly how we needed it to be. Rooms are very spacious and the the beds are very comfortable. Next time I would love to take time and explore the resort…we missed out on the arcade and water park.
2022 年 10 月に 3 泊滞在

10/10 (非常に良い)

Ariel O. O.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Winter Vacay

Had a great time. Very responsive host.
2022 年 1 月に 4 泊滞在

10/10 (非常に良い)

Dave N.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great place to stay for a Disney trip

We made the trip to FL to spend time at Disney. This house was perfect for our party of ~10. It was also very close to the parks, so our daily drive to the parks was quick. Kevin was also very responsive to our needs. Highly recommended.
2022 年 5 月に 7 泊滞在

4/10 (不満)

Jacqueline C.、Newark

良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション

Not happy at all

Management was slow for everything, and the property owner was worse bottom line I would never book there again
2022 年 7 月に 8 泊滞在

10/10 (非常に良い)

Kayra P.、New York, USA

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Dream stay home…. Amazing!!!

This home was an amazing place, very clean, accommodation of towels, bedding and bathroom space for my family and I was amazing. We loved the open concept layout of the home. The fact that there were multiple rooms and bathroom was amazing. We spent most of the time in the pool and the second floor play area throw out our stay. Communication to us is the key when booking vacations; Kevin was awesome at providing us entry instructions and at responding. I would definitely recommend this home to anyone visiting florida. By far it has been the best vacation home I have rented. It contained everything my family and I were looking for in a vacation home. When returning to florida I will definitely re-book with Kevin. Thank you for allowing my family and I to rent your home as it added that magical touch to our stay.
2022 年 7 月に 5 泊滞在

4/10 (不満)

Benjamin B.

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
気になった点 : 清潔度

Management company is terrible

First off the property owner was a pleasure to deal with. Prompt response every step of the way to include when there was a problem. The only issue I have is with the property management company. I’ll get back to this in a minute. The house was fantastic size. Numerous bedrooms and the pool area was great. Large kitchen and dining area. Only complaint I have about the layout is not enough couch/ seating area on the first floor! Now for the problems. Upon walking in the walls were dirty looking. The lights about the counter had a thick layer of dust on them. Wet towels in the dryer inside and the one out by the pool (although very nice feature). Most of the towels had stains on them as well. Every ceiling fan had a layer of dust on them which started to blow off when you turned them. Area mats in the bathrooms were gross and dirty looking. I picked them up and did not use them. Every, and I mean every bed had a stain of some sort on them. To include what appeared to be blood and semen. The sheets were just gross. We immediately called the property manager, Epic Properties, and they were less then helpful. The inspector came out and went into one bedroom and admitted he would not stay here. He said he had to go and try to rectify the problem. Never heard from him again. The office called and said they could not come out until the next day. 10 adults and 3 children we had to go get our own cleaning supplies and linens because they could not help. The next day they sent a cleaner over and sent linens but that was too late. We already went to Walmart bought blankets, sheets, done all the laundry to get it up to a standard to sleep in these beds. We had to wash almost every dish and utensil as the were all dirty. Grabbed a spatula to find it covered in grease and food from the last use. Plates had crusted on food, silverware was just dirty. The kicker, the pool guy was there when we got there. Dirty used bandaid sitting on the edge of the hot tub portion of the pool when we went out to use it. Epic is a epic failure and should not be allowed to maintain rental properties. The cleanliness of this house was despicable. I know the owner recently purchased the house and I am sure he would be upset to know how horribly maintained this house has become. It could be a beautiful place.
2022 年 4 月に 7 泊滞在

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