8/10 (良い)
Merry F.
2024年5月15日
良かった点 : ロケーション
Not again
Location is fabulous. Unit is cute. Stairs are a pain in the butt. I felt the listing and communication from owner could have been better. Listing states parking. Doesn’t say 2 hours only, otherwise use parking garage or pay owner $30 for 15 day pass. Instructions for access key pad could have used more details. We had 3 couples arrive at different times. All had a lot of issues getting in. There’s a code. But numbers on access pad appear more than once. Entering the code isn’t enough. You have to hit circle at bottom. Not obvious. Still took multiple attempts. Sheets on bed in basement not clean. Hairs, crumbs. Is trundle bed. Had to call to figure out how to pull it out. There are drawers that pull out but shelf that comes out to create bed not obvious. We had to wash sheets before using. Seemed to be limited towels for 6 people. Finally found remaining in dryer. During stay, one guest poured coffee in to a mug that had a crack. Entire bottom came off. Clearly secondary to defect in mug. Just received notice credit card being charged $20 for the mug. Beyond ridiculous. So petty. Wasn’t going to leave a review because while loved the location, thought too many issues to recommend. Not great communication. Lack of attention to detail with sheets and towels. But overall neutral and felt best just to say nothing. Not endorse. Not complain. But the $20 charge for a mug that was clearly defective has compelled this review. No longer neutral opinion of this rental.
Merry F.
2024 年 5 月に 2 泊滞在
