6/10 (普通)
julie p.
2025 年 9 月 29 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
We were extremely disappointed on arrival, as we found ongoing construction in all common areas of the building. What that meant was that there was no safety light outside our door, the flooring, railings and elevator were covered with dust, and that dust was tracked into our unit each time we left and returned. The unit did not match the pictures online. The furniture was very worn, the kitchen had a missing cabinet door and drawers that had no pulls. The laundry room bi-fold door was a hazard, as it wouldn't stay on it's track. We did a good deal of cleaning up of the construction dust that had accumulated in the unit. The windows and horizontal services all required cleaning. We found food behind curtains on both levels. The dishwasher leaked water onto the kitchen floor during our first attempt at use. We notified the host of the leak, who dismissed it as user error, gaslighting us. He made no attempt to inspect or evaluate the leak, leaving us to hand wash dishes for the entire week.Had we known the building would be under construction during our stay, we would never have engaged in a contract for use. It was never disclosed to us. In general the host was unresponsive to our concerns and provided a poorly maintained unit. This is our first very disappointing VRBO experience.
julie p.
2025 年 9 月に 7 泊滞在
