The host was responsive, polite, and friendly. The room was as expected—dated but affordable. The pull-out couch was tricky and the mattress very thin and uncomfortable. The bedroom mattress was one of the firmest I've ever slept on. We chose this room for location over luxury. We did find a cockroach in the kitchen, and we couldn’t get Netflix/Disney to work on the TVs with our own accounts. However, the wagon with beach chairs and umbrellas was a great feature.As for the condo property, there were a few issues. Not all pool gate locks worked, which is a safety concern for small children. The pool had a lot of debris during our 6-day stay. Three of the five shuffleboard cues were broken. One resident (an older lady) was very rude—she complained when I jumped into the pool (I did a cannonball while playing with my kids) and also on another day when my kids were laughing and playing in the shallow end. My kids were not being disrespectful, so I ignored her.I realize my review seems negative despite giving it 5 stars. The room was exactly what I expected—an older Florida condo, not a 4-star hotel. The price and location were great. I’m not deducting stars for the condo complex issues since they are beyond the host’s control.