山と川の眺め、自然光あふれる大きな窓のサンシャインコンド

Thank you for your kind review!

Thank you for your review!

We truly appreciate your kind feedback! Thank you for taking the time to leave a review!

Thank you for your kind review!

Thanks for your comments and for having selected our property. I’m happy that you enjoyed your stay and we hope to have you back soon as a guest of Summit County Mountain Retreats.

Thank you so much for choosing to stay with us for a full month and for taking the time to leave a review! We are delighted to hear that you enjoyed our location, updated appliances, and well-equipped kitchen for all your cooking needs during your extended stay. We also appreciate your honest note regarding the bed size. While the property currently features a queen bed as noted in our listing, feedback like yours is incredibly helpful as we plan future furnishings and upgrades for the home. Thank you again for being such great long-term guests, and we would love to welcome you back on your next trip!

Thank you for your review, we are so happy to see you enjoyed your time!

Thank you for your review!

Thank you for your review!

We're so happy to see that you enjoyed your stay and look forward to hosting you again!

Thank you for taking the time to share your review! We are so sorry to hear that the summer heat, loft layout, and bathroom setup made for an uncomfortable stay. Like many mountain properties in Summit County, our condo doesn't have central A/C due to our high elevation, though we know those warmer summer days can make the upper loft feel quite warm. We truly appreciate your honest feedback, and we would love to welcome you back—especially for a winter getaway—so we can provide you with a much better experience!

I apologize that your stay was not more inviting. I and Summit Count Mountain Retreats work hard to deliver a truly special place. This is my home for a number of months during the year, so I want everything to be pristine. It is difficult to immediately address every issue after a guest leaves the unit in the morning and a new guest arrives in the afternoon. You arrived in late June and some things needed repair. The guests 2 and 3 weeks prior gave excellent reviews. Somehow, in the week between when they left and you arrived, problems cropped up. I came out after you left and confirmed some things needed mending (e.g. towel bar, window blind, baseboard). I assure you every item has been addressed and again apologize that your experience wasn’t 5 stars.

Thank you for your review!

Unfortunately, air conditioning is rare here in Summit County, but we are sorry to hear about the inconveniences caused by the windows! We will look into this and appreciate your honest feedback.

The majority of properties in Summit County unfortunately do not have AC, so we do provide fans to help with this. I'm sorry to hear that one of them did not work properly! We have additional fans that can be delivered if we are made aware of the issue. The property requires a keycard for entry, so this does need to be picked up from our office.We try to make this process as easy as possible and are sorry to hear that you found it inconvenient. We appreciate your feedback and hope that you enjoyed your time in Keystone!

We always want our guests to be comfortable for their entire stay and are sorry to hear that you experienced inconveniences with the temperature upon arrival. Our guests are very important to us, and we sincerely apologize for any miscommunication in our emails. We also asked if you needed assistance with the heat and offered to send our maintenance team, but we did not hear back or know that there were not enough fans in the property until after your departure. We wish we had known that you were still experiencing issues during your stay so that we could have made this right and had the opportunity to provide you with a better stay. We're happy to see that you enjoyed the views and parking at the property and truly appreciate your feedback. We will review this with our team to ensure we improve moving forward.