4/10 (不満)
Ali M.
2024年4月10日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Filthy & No Sheets
We got in later than anticipated due to a wreck on i70. We went to the office, picked up the packet, and then snagged dinner before heading back to the place. When we got there it was very apparent it had not been cleaned- a sticker with someone’s name on it was on the floor in the middle of the bathroom, there were crumbs on the shelf by the head of the bed, chunks of who knows what on the tile floor, and the bed was beyond stained. The real issue came when there were no sheets to cover the nasty stained bed and no cleaning supplies in the space aside from dish soap to try to make it habitable for our short stay. I called the property and was pretty frustrated. I was told they would look for sheets but that we could buy our own cleaning supplies or go into their office in the morning. The closest store open was 1 hour drive there and back- and I had exhausted kiddos. We waited for an hour for sheets to come and they were shoved at me with a “here”. Then proceeded to charge me a cleaning fee that definitely will not be utilized to clean. I looked up reviews on the rental property management company and it seems like this is common for them. We loved the proximity to the slopes and getting to walk out and ski- just find a non SkyRun managed condo in Slopeside and avoid the headache.
Ali M.
2024 年 3 月に 2 泊滞在
