The property: Exactly as described in the website. This is a large two-storey house, just across the road from the ocean. In keeping with the building style for this area, the main living quarters (3 bedrooms, 2 bathrooms, kitchen, living room and balcony) are reached by an outdoor staircase. One of the three bedrooms is a loft overlooking the living room. A laundry/storage room, two small bedrooms with bunk beds, and a bathroom are on the ground floor, with doors that open onto the car-port. Upon arrival, there were a few maintenance issues which were very quickly corrected. It was very hot outside during our stay, and the AC in the house was greatly appreciated.
On or near the property, there are howler monkeys, sloths, geckos and lots of birds; the sloths were especially exciting for the kids in our group. There are two restaurants within walking distance, one of which has a swimming pool and other activities. The beaches nearby are good for experienced surfers, but were not ideal for swimming when we were there because one needed to cross a fairly wide shallow rock/coral area to get to water deep enough to swim in. (This is not a comment on this house; it’s just a characteristic of Isla Colón, except for Starfish Beach and Boca del Drago.)
The arrival: We were greeted at the airport by people from the property management firm who drove us to the house after stopping at a grocery store so we could stock up on food and other necessities.
The service while there: We had small children with us and were concerned that the railings on the loft and outdoor staircase were unsafe (several posts were missing). The property managers quickly brought us some rope that we used to secure the loft railing. Two other maintenance issues that arose while we were there (a leaky faucet that was causing the pump to run frequently, and an AC unit that failed) were corrected the same day that we reported them. We really appreciated the quick and efficient response to these concerns.
The departure: Kristin granted our request for a late checkout, which made our life much easier with small children and a lot of luggage.
In summary, we enjoyed our stay and found the service to be efficient and friendly. We recommend this house, which was very comfortable for our group of 6.