6/10 (普通)
Heather M.
2025 年 2 月 19 日
良かった点 : 清潔度、ロケーション
気になった点 : コミュニケーション
Disappointing
The reviews said this property was exceptional. It wasn’t. The bed was so hard that I couldn’t sleep on it, had to use the pull out couch. The shower head spewed water everywhere, we mopped up the floor after each use. The kitchen sink was not attached and the spout kept wobbling. The maintenance guy came on day two to repair. He cleaned the shower nozzle but within two days it was plugged again. The reservation said that for all visits over 7 days we would get a cleaning service. We stayed ten days. No cleaning service came and the Bay properties ignored my two emails asking when the unit would be cleaned. The kitchen was extremely sparse. Needed lots of things for cooking. Checkin address was wrong so we ended up at the wrong building but a young man walked us down to our building three blocks away. There should be a check in sheet explaining things like how the safe works, etc. The rooftop lounge was wonderful. The balcony overlooking the street was a fun place to people watch.
Heather M.
2025 年 2 月に 10 泊滞在
