2/10 (非常に不満)
Monica S.
2025 年 4 月 28 日
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Dirty & Run Down - Do Not Recommend
The door code didn't work and the phone number to call wasn't able to provide support for us. A service man had to come and physically let us in. This delayed our entry significantly. The carpet is very stained and dirty. The floors were not mopped and if you walk around the house barefooted then the bottoms of your feet turn black from dirt. There was old food and trash out by the pool and spa area. The spa water was green and cold. The pool had a heavy odor. The pool company had to come out the next day. The service man had to drain the spa, clean it, repair it and refill it. So it was late afternoon of the next day, that we were able to use the pool and spa. There is zero lights in the back yard. No one can see to go down the steps safely. The wooden privacy fence door doesn't close much less lock, and the fence is also dilapidated and falling down. A main level bedroom and living room has zero working lights in the room. The air conditioning on the ground level is "duck" taped to the wall. The cracks in the kitchen floor have food and dirt all in them. The kitchen table was filthy, it had old food, stains and raisins all over the table. Stove top and ice dispenser don't work. The coffee maker had old dried coffee grounds in it. The dryer had wet towels in it. The house has multiple broken railings outside, and railing spacing inside is dangerous for toddlers. Outside trash cans stayed full, preventing us from taking our trash out. YOU CAN NOT WALK TO THE BEACH -
Monica S.
2025 年 4 月に 3 泊滞在
