2/10 (非常に不満)
Eugene L.
2025 年 9 月 3 日
良かった点 : 清潔度、チェックイン、掲載情報の正確さ
気になった点 : ロケーション
Tried resolving this with the host but they have been ignoring us so here we are Started with minor frustrations. As we're driving we get a notice that there's construction in the driveway that would last one day, though it was at least two. It was right outside so the child and senior in the group had issues resting during the day. The kid also got spooked at out night given that a home near by was boarded up. We got verbally accosted outside the home twice. Nothing life threatening but doesn't exactly scream relaxing vacation. Then the second day we head out for a few hours, to come back to there being police outside the unit. What I have since learned from vrbo is that if you find yourself in such a situation, take as many photos and videos as possible and call vrbo and try to get documentation. You know, the natural human reaction. Otherwise, the owner doesn't have to do anything in terms of being understanding. The owner did offer a 200 refund which seemed laughable given the cost for 6 nights. We asked them to reconsider. They have since ignored us and the vrbo folks who reached out. I understand that things happen and most of this was out of the control of the property owner. But this doesn't seem like the right way to deal with
Eugene L.
2025 年 8 月に 6 泊滞在
