8/10 (良い)
宿泊されたお客様
2023年7月16日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
it is the little things...
The condo is nice but the little things make the rating four star vs. five star. There were only three chairs on the deck vs. four chairs. The master bathroom fan was not working. There were lightbulbs out in the living room and bathroom. The "stock" items of toilet paper, dishwashing detergent, and bathroom toiletries were very low quality. The dishwasher is not attached to the wall or cabinet so when loading and unloading, it tips forward. No ice bin in the freezer. Not enough towel bars or hooks in the bathrooms for hanging hand towels, bath towels, robes, etc. There could have been a little more organization in how items were in the kitchen cabinets and bedroom closets.
Again, these are little things - but they can make a big impression. The rental office/agent only works during the week, so these items were mentioned to her via email upon our arrival, but we did not get a response until Monday.
This was our 9th summer staying at Ocean House. We have stayed in a total of four different condos in the complex - none are perfect but we enjoy our stay at each one!! We would consider staying at 322 again, even if none of the above items are addressed.
宿泊されたお客様
2023 年 7 月に 7 泊滞在
