4/10 (不満)
Connor M.
2022 年 11 月 28 日
良かった点 : ロケーション、掲載情報の正確さ
気になった点 : チェックイン、コミュニケーション
Nice place, terrible property management
While the property is fine and in a good location, there are some major drawbacks that I must warn about. I messaged the host for two days before she responded with check-in details just a few hours before we arrived. Once there, the door code did not work and it took myself and two VRBO employees 45 minutes to get in contact with the property manager. VRBO said they called 3 different numbers and then gave me a number to text on top of that before we were able to get in touch with her. The second night, the apartment got to 77 degrees and kept pumping out heat even after we turned both thermostats off. Turns out there is a separate HVAC system inside the apartment that we had no control over. I messaged the property manager again and she was unhelpful and we resorted to opening windows to bring the temperature down. Also, the shower head is also not entirely screwed on and sprays everywhere.
Overall - worst communication I've ever had with a property manager. I wish the owners of the house were the hosts because they were home and likely would've been more helpful and responsive.
Connor M.
2022 年 11 月に 3 泊滞在
