The apartment was clean and spacious, great location to use public transport to get around the city.Heat wasn't working when we stayed, host did bring up a space heater and extra blankets. Hot water did work for shower/sinks but the hot water for radiators wasn't there, assuming a central boiler which if broken might be out of the hosts control.Emailed host before arrival a few times, didn't get self check-in instructions until 1 hour prior to check-in. If check-in instructions weren't sent until time of check-in that's fine, but not getting any reply back to communication made us nervous. Self check-in instructions were very good and easy to follow.