4/10 (不満)
Robin S.
2025 年 4 月 21 日
Disappointing experience
We were scheduled to stay from April 12–17, 2025, but unfortunately, the experience did not meet expectations.While check-in was easy, the condo was clean, and having designated parking was convenient, the listing failed to mention that this was a studio unit. That was the first surprise. The space was extremely limited, with only one small closet already filled with beach chairs and other miscellaneous items—leaving us with nowhere to store suitcases or personal belongings for two people.The TV cable wasn’t connected, and there were no instructions on how to set it up. We reached out to the owner but never received a reply, which was frustrating. Even more unsettling was a laminated sign on the kitchen backsplash (and again in the welcome folder) warning about bugs, with pictures, and multiple instructions on keeping food out of the trash, making sure doors and windows were sealed tightly, and not leaving food out at all. It gave the impression that pest issues were an ongoing concern. To be fair, we did not see any bugs.At that point, we no longer felt comfortable staying. We didn’t even unpack or spend a single night there, opting instead to check into a hotel for the remainder of our trip—doubling our costs. We’ve used VRBO before and had great experiences, but this one was disappointing. We strongly suggest the listing be updated to clearly state that it's a studio and give a more accurate sense of the space and conditions.
Robin S.
2025 年 4 月に 5 泊滞在