Private 5 Bedroom Resort with Pool Backing Mountain Preserve

This is the second time Jerry and friend stayed in this house. I look forward to there next vist with us. They are great!

Thank you for taking the time to share your feedback. First and foremost, I want to sincerely apologize for the challenges you encountered during your stay. We truly value your input and the opportunity to make things right. We are incredibly grateful for the glowing reviews our property has received both before and after your stay. While your experience was clearly not up to the standard we strive to deliver, please rest assured that your concerns have been thoroughly addressed to ensure all future guests enjoy the high-quality experience we’re known for. Here’s what we’ve done to address the issues you mentioned: Pool Heater & Maintenance: The pool heater has been fully repaired, and we’ve implemented a more rigorous maintenance schedule to avoid similar issues. Cleanliness & Supplies: A deep cleaning of the entire property has been completed, including pest control services. The casita has been fully restocked with fresh bedding, K-Cups, and a new Keurig. Appliances & Safety: The oven and toaster have been repaired or replaced. The frayed wires and patio drain cover have all been resolved to ensure safety and comfort. Our property management team responded to every concerns promptly. We take pride in maintaining a high standard for our vacation rentals, per our email comunication we offered a discount on a future visit. Thank you