2/10 (非常に不満)
Amy P.
2024 年 7 月 16 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
DO NOT RENT
We rent a place on Lake Murray every 4th of July. I have to say this is the worse experience we’ve ever had. The kitchen is infested with ants. Ants were all over the counter and got in all our chips and boxes of cereal. There were also ants in the twin size bed downstairs, both showers, and the bathroom vanities. The refrigerator did not work. When we woke up the first morning all our food was warm. We had to get coolers and ice to keep our food cold. The ice maker doesn’t work either. We left 2 days early because it was so uncomfortable and inconvenient staying there. I contacted Claire before we left for a refund and she assured me she would refund us. However that was not the case. I had to contact VRBO for a refund and Claire ignored their calls and messages. VRBO had to do a full investigation in order for me to get a refund and finally after 8 days I was granted a refund. This has been the worse experience we’ve ever had renting a place. Don’t waste your money at this location. The place is not clean and is infested in bugs and the host is not accommodating at all.
Amy P.
2024 年 7 月に 3 泊滞在
