Brian and Helen are wonderful hosts and first-rate communicators about the suite, check-in process. Upon our arrival, Brian warmly welcomed us. The suite is exceptionally clean and comfortable and is exactly as described in the listing. Further, guests will be amazed at Helen's green thumb when visiting in the summer months; her garden is exceptional and she even gave us some of her yellow tomatoes. The suite is well located near one of our favourite parks (Neck Point) and the hot tub was very welcoming each evening. We will definitely refer Brian and Helen's rental to others who wish to spend time in Nanaimo.