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10/10 (非常に良い)
Ron S.
2025 年 7 月 8 日
Our favorite place ……. but… the elevators
Our 3rd year staying in Sea Kastle and we all love the condo, view, location and the accommodation for our large crew. It’s always clean, spacious and welcoming!
The elevators on the other hand, ridiculous. Our biggest and really only complaint. 2023 was annoying; 2024 was somewhat worse and this year was just nonsense with them. One was always broke down and the other kept getting stuck and 3 of our people wound up stuck for about 20-30 mins before the fire department came and got them out. They’re almost a year expired on the maintenance certificate in all 3 elevators .. something major needs to be done with them .. they stayed piled up with people going down just to go up and vice versa just because all three were never working at once and it took a ridiculous amount of time just to get on one .. and everyone we talked to was complaining about them and very ill about it, as were we. I’m afraid it will hurt Ocean Reef’s business if something isn’t done. Unfortunately, we won’t be back if something isn’t done with them. We climbed many flights of stairs (17) several times and that gets extremely annoying when carrying luggage or beach necessities up and down.
Other than that, like I said before, the room is perfect and our favorite go to but
Come on, redo the elevators already!