4/10 (不満)
Tina C.
2024 年 7 月 23 日
良かった点 : チェックイン、ロケーション
Just okay
The property is in an excellent location and it has a nice yard and deck for pets and enjoying the outdoors. Everything else was okay. It was way too hot in the afternoon and evenings. The sliding glass door has no screen and with pets, cannot be left open; not to mention all the beetles that would've come inside. There were only 2 small pans to cook with. The larger one was scratched up and unsafe to use. Granted we were visiting when it was between 85-90 in Tahoe, the cabin was too hot to use the oven. Once on, the shower is nice. However turning it on is very difficult; needs new fixtures. We were only supplied 4 washcloths for a family of 4 for 6 nights. More were brought to us, 24 hours after the initial request. Other products, soap, trash bags, toilet paper, etc, was well stocked. My biggest complaint is with Vrbo. The price, cleaning fee and service fee is way overpriced for this property. Also, communication with Local VR and Vrbo with my reservation details was terrible. I changed the reservation from 7 nights to 6, before we arrived but I have still not received a price adjustment after many documented requests. I had to take the issue up with my bank to argue on my behalf because they stopped communicating with me.
Overall, if you are looking for an okay accomodation in an excellent neighborhood that accepts pets, this works. But please book local, not through Vrbo who financially screws you.
Tina C.
2024 年 7 月に 7 泊滞在
