The Bentley Spacious 3BR Home, Sunroom & Jacuzzi

Hi Harold, Thank you so much for staying with us at The Bentley and for the wonderful 5-star review! We truly appreciate your kind words. It means a lot to hear that the property was everything you expected and that it was perfect for your event. We’d absolutely love to have you back next year! Thank you again for being such a wonderful guest, Harold. We hope to see you again next year! Terri

Thank you for your feedback. I’m sorry that you experienced frustration during your stay. I’d like to clarify a few points regarding the concerns you mentioned. Before your arrival, I sent a welcome message, followed by a check-in message on the day of arrival that included your door code and check-in information. Door codes are provided directly by us and are not provided through Vrbo. If you had contacted me when you experienced difficulty accessing the property, I would have been happy to assist you. The property address is also provided in the Vrbo listing and map. Regarding the lawn, we had experienced an extended period of heavy rain. Our lawn service had cut the grass but was unable to make a second pass that day. They planned to return as soon as weather and scheduling permitted. Following your departure, my housekeeper reported that the home required considerably more cleaning than a normal turnover, including food and snack debris in the living room, dirty dishes and glasses throughout the home, and dirty towels left throughout the house. She also found additional items requiring cleaning as she began the deeper cleaning process. I’m disappointed that you did not contact me during your stay, as I would have welcomed the opportunity to address any concerns promptly. I have always worked hard to provide a clean, comfortable, and welcoming home for my guests. I appreciate your feedback and wish you the best in your future travels.

Thank you so much, Cindy! We are thrilled to hear that you absolutely loved your stay. It was a pleasure having you as our guest, and we truly appreciate your kind words and five-star review. We would love to welcome you back again in the future. Thank you for choosing our home and for taking such wonderful care of it. We look forward to hosting you again! ❤️