美しい景色のレイクハウス ファミリー向け！

Thank you, we really appreciate your review! We are so glad to have hosted your group & hope you had an amazing time. Please come back to visit anytime!

Thank you for your review! We hope you enjoyed your stay. Come back to visit anytime!

Thanks for the review, Zach. We're happy to be part of your reunion tradition!

Thank you for staying at our property, David!

Thank you for your review, Lorna. We enjoyed hosting your family. Would love to have the opportunity to host again.

Thank you for staying with us Gail!

Thank you for your review, Paul. We are very sorry about the water incident. We found professionals to service the issue for long term resolution. Hopefully, you'd consider us in the near future.

Thank you for your kind review and for being amazing guests. We’d love to host your family again!

Hello, thank you for your feedback. We did send a contractor out to assist you on the lights, which he found were all fully functioning, just the outdoor ones are on a setting to only be activated from dusk until dawn. We wish any issues with our property would have been addressed at this point, or during your stay—as we were unaware of your feelings towards these other things. We would have taken additional action to make your visit more enjoyable. We are constantly making improvements to our property in order to give guests the best possible experience, so we are sorry if your stay here did not live up to your expectations. We value your suggestions & will consider them for the future.

Lisa, thank you so much for the kind review. We really appreciate it!

Thank you, Dallas. We look forward to hosting again!

Thank you so much for your review! We are so glad you enjoyed the lakehouse. Come back to visit anytime!

Hi, While we respectfully disagree with your review, we appreciate you taking the time to share your feedback. Unfortunately, a town-wide power outage occurred during your stay, which affected our property and was entirely outside of our control. As soon as we were notified, we immediately contacted the electric company to monitor the situation, obtain updates, and keep you informed throughout the process. Your reservation was for four nights. After the first night, you decided to relocate your group to an alternate property with power. We understood your decision and worked with you throughout the process, maintaining communication and providing updates as they became available. Power was ultimately restored during the remainder of your originally scheduled stay, although you had already chosen to vacate the property. In recognition of the inconvenience and disruption to your stay, we proactively arranged a refund for three of the four nights (75% of your stay from our earnings). We also personally contacted VRBO support on your behalf to request the refund. VRBO advised us that their additional booking fees and taxes could not be refunded directly by us and that you would need to contact their support team separately. We communicated this to you, and you were subsequently able to obtain an additional partial refund through VRBO. Additionally, upon the cleaners' arrival after your departure, they discovered that the ceramic toilet paper holder had been pulled off the wall, leaving a hole that required repair. This damage was addressed by our team. We genuinely apologize for the inconvenience of experiencing a power outage during your stay and understand the frustration this caused your group. However, we believe it is important to clarify that this was an unforeseen, town-wide issue, and we made every effort to support you, communicate throughout the situation, and provide a fair resolution. We went beyond simply acknowledging the inconvenience by arranging a refund for the unused nights and assisting with the additional refund process through VRBO. We take our guests' experiences seriously and always strive to handle unexpected situations with transparency, fairness, and consideration. We appreciate your feedback and wish you all the best.