サミットX-ロスロード｜スノーサミットまで0.1マイル、薪暖炉＆ロフト寝室

Hi Nathaly! Thank you so much for the wonderful review! We're thrilled to hear your family had an amazing time and that everything was great. We truly appreciate you choosing to stay with us and hope to welcome you back again soon!

Hi Melissa, Thank you for sharing your feedback. We’re sorry the home was warmer than expected during your stay and that the kitchen was not stocked with everything you needed. We appreciate your suggestions regarding additional fans and kitchen supplies and will share them with our team and the homeowner for consideration. Thank you for choosing Big Bear Cool Cabins, and we hope to have the opportunity to provide you with a more comfortable stay next time!

Thank you for your review and for choosing Cool Cabins. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in Big Bear!

Hello Kelsi, Thank you for your time and feedback. We're glad you enjoyed the location and had a pleasant stay. We hope to see you again soon! Big Bear Cool Cabins

Hello Carmen, Thank you for your time and we appreciate your feedback. We're happy to hear that you liked the cabin's proximity to everything Big Bear has to offer, for an enjoyable and memorable stay with your family. We look forward to hosting your next stay with us! Big Bear Cool Cabins

Hello Jimmie, Thank you for the time and we appreciate your feedback. We're glad to hear that you liked the cabin and it's proximity to the business district. We look forward to welcoming you back again! Big Bear Cool Cabins

Hi Taylor! Thank you for your continued loyalty over the past 5 years! We’re thrilled to hear that the cabin layout works so well for your families and that the location makes skiing at Snow Summit so convenient. We appreciate your feedback about the updates and hope to continue providing a comfortable and enjoyable place for your family to return to each year!

Hello Heather, Thank you for staying with us and leaving a review. We're glad you liked the cabin's location and had a comfortable stay with us. We look forward to welcoming you back again! Big Bear Cool Cabins

Hi Chetna, Thank you for your time and feedback. We're glad you enjoyed the cozy cabin and appreciated the amenities that helped make your stay comfortable and relaxing. We hope to welcome you back again soon! Big Bear Cool Cabins

Hi, Donavon! Thank you for taking the time to share your experience with us. We're thrilled to hear that your trip was easy and enjoyable. It's wonderful to know that the property's location allowed for convenient access to the hill, making it a great choice for your end-of-season getaway. We appreciate your feedback and hope to have the opportunity to welcome you back for another fantastic trip in the future!

Hi, Evette! Thank you for your feedback! We're glad to hear that the location was convenient for your husband's Spartan Race and that the beds were comfortable for your rest. It's great to know the kids enjoyed having things within walking distance and that the rooms were clean. We appreciate your comments and look forward to welcoming you back for another enjoyable stay.

Hi Brittnie! Thank you for your feedback. We're glad you enjoyed the convenience of the location, but we're truly sorry to hear that the comfort of the home did not meet your expectations. Your comments about the furniture and bedding are valuable, and we will share them with the homeowner to explore possible updates. We always strive to provide a great experience, and we’d love the opportunity to host you again at a different property that better fits your needs. Please reach out if you decide to return, and we’d be happy to help find the perfect stay for you.

Hello Taylor, Thank you for the time and feedback. We sincerely apologize if it took time to get the wi-fi issue resolved, but we're happy that you liked the cabin especially the loft that your kids enjoyed. We hope to host many more stays with you at Big Bear Cool Cabins! Big Bear Cool Cabins

Hi Aaron, Thank you for your time and feedback. We're glad you had a great time and found the location convenient to Snow Summit. We apologize for the issues with the front door bolt, dishwasher, and stove. We'll have our maintenance team look into those right away. We also appreciate you pointing out the discrepancy with the parking signage. We'll look into that and ensure the listing is accurate. We're happy to hear these issues wouldn't deter you from staying with us again and we look forward to hosting you in the future! Big Bear Cool Cabins

Hi Michael, thank you so much for staying with us! We appreciate that you let us know about those maintenance problems, we will get those taken care of. We hope to have you stay with us again soon! :)

Hi, Taylor! Thank you for staying with us and leaving a review. We are happy you enjoyed the location of the property. We will share your feedback with the owner as well. We hope to have you back soon! Big Bear Cool Cabins

Thank you, Thea, for your feedback on this cabin and we will definitely have these things taken care of. We hope you'll return to Big Bear soon and continue to stay with Cool Cabins.

Hi, Robert! We are so happy to hear you enjoyed your stay with us! It was a pleasure hosting your stay and look forward to being part of many more. Unfortunately, it is City Ordinance to do a face to face check-in. We are working with city officials in effort to make the check-in process more convenient for everyone. Thank you for staying with us. We hope you understand and this doesn't prohibit you from returning to us in the near future. Thank you, Big Bear Cool Cabins

Hello Ellen! Thank you for your time and feedback! We're glad that you and your family enjoyed your stay with us and we look forward to welcoming you back again! Big Bear Cool Cabins

Hello Michael, Thank you for staying with us and leaving a review. We are happy you enjoyed your stay in Big Bear.

Thank you, Anirudh! We are delighted you enjoyed your stay. Please come back soon!!