4/10 (不満)
Dawn S.、Atascadero
2023年10月3日
良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 清潔度、掲載情報の正確さ
Great location BUT :(
The location of this rental was perfect. We were close to so many locations we wanted to visit. However, the damp mildew smell that assailed us upon entering caused us some deep regret about booking. There was a very small airpurifer down stairs and an even smaller one up stairs. Not much help. The air grate was filthy and the air filter behind was the same. We requested it be cleaned/changed and was told there were clean ones in the garage. We took off the dirty grate and put both it and the dirty filter in the garage where we found the replacement filter. Consequently the new filter was left to stand on it's own without a grate cover during our stay. The fridge needed cleaning, especially the handle, I cringed every time I had to touch it, and the dining table had an oily residue across the top of it. I used a little DAWN soap and was able to wipe it up so that we could play games and eat at it. The coffee table had sticky glass rings on it which I chose not to mess with. Having been chgd a required amount of money for cleaning services, I felt we had done more than our share of what should have been done by the cleaning crew. Carpets going up the stairs were dirty with stains. Windows were dirty on the sills with dust and bugs. Our beds were all very comfortable, but there were stains on the sheets which caused us to question if they were clean or not.
The air quality of this rental should have been disclosed as two of us have respiratory issues.
Dawn S.
2023 年 9 月に 6 泊滞在
