2/10 (非常に不満)
Leslie J.
2024年4月16日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Nice property, Dishonest Host!
Nice property. UNFORTUNATELY, the host is dishonest. Listing was NOT accurate. I rented a 3 bedroom (1 king, 2 queens), Laundry room and high-speed internet. Upon arrival, the property only had 2 bedrooms (1king, 1 queen), no laundry room and no internet service. I left a voice mail and texted the host with questions about the difference of reserved vs. actual. Got a text back the next day indicating I was in error, the listing shows only 2 bedrooms. Fortunately, I printed out the property description when I reserved and did print screens on my phone after arriving the previous evening. THE HOST HAD ALTERED THE LISTING AFTER MY CONTACT, then tried to blame me! Host REFUSED to talk via phone. Refused my request for partial refund. Rental company A2Z Management, Inc. owner has not returned my 3 telephone calls. I understand errors happen, but to alter a listing after the fact, try to blame me is dishonest and not up to VRBO standards. I'd watch out renting any properties managed by A2Z Management, Inc.
Leslie J.
2024 年 3 月に 3 泊滞在
