Overall, the experience was average. I've rented many homes on VRBO and Airbnb in the past, but this experience was particularly lackluster. The house is as described. The neighborhood is good. It's quiet but walking distance to a hip little strip and and a 20 minute drive to the French Quarter. The number of rooms and beds available are exactly as described on the listing.
However, it should be noted that house is a duplex. 13 people in a living room is noisy regardless of how mindful they are. Add in the fact that we're in New Orleans, and let's be real, there will be some drinking- it's loud. We're a group of 30-somethings, so we've toned down a bit from our more rowdy days. But we were still asked to quiet down on Friday and Saturday nights. I chose to rent a house because I knew we'd be loud. I would likely have rented elsewhere if I knew this was a duplex.
In addition, we had some issues with the house and communication with Chris. I messaged him a few times prior to our arrival, and I felt like I was bothering him. For example, he didn't know the answer to my question of, "are their toiletries in the house?" (There are).
When we arrived, the code didn't work to get into the house. The neighbor let us in. I called Chris, but his answer wasn't clear to me how it was going to be fixed. About an hour after, I texted him telling him we fixed it ourselves.
In addition, the fridge was broken the entire time. We learned this about 5 hours into our stay, and I texted Chris immediately. He told me that it had been broken before, but that he thought the repairman fixed it. My friend is diabetic and carries insulin, so we had to find a workaround for that. We also had to throw out all of the food that we brought that wasn't eaten the first day. Chris never offered an apology or any kind of fix (coolers, a credit, etc.). This could have been a huge problem if we planned to cook all our food.
There are many chores to be done when you leave including stripping the bed, taking out all garbages, cleaning out (broken) fridge, etc. There's also a fee list on the closing details telling you what happens if you miss something. That seemed really condescending and left me with a bitter taste in my mouth. I did receive my full deposit back. But I waited until I got it to write this review.
To sum up, I would try to find a different place if I were you. But if you can't, I think it's fine in a pinch.