2/10 (非常に不満)
Alicia H.
2023 年 4 月 3 日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Do not rent this one
Two pools (including the lazy river) were closed until May. It was never mentioned online, during the booking, or in emails. The a/c would not go below 73 (the owner controls it and will not allow it). This was not mentioned either at booking. When you use the stove or dryer or just dry your hair. The temp went up to 75-76 degrees. It was so humid and stuffy. The assistant manager offered to move me to a lesser condo in a complete different condo with less bathrooms. Checked in on Sunday. Was told the manager would call me Tuesday after 1:00. It’s been one week and I still have not heard from Julie at Brett Robinson. We love the Caribe and have stayed on this location for 4 years now and this condo is the worst. This was the first time one of the condos we rented was hosted by Brett robinson and it is the last! Will NEVER use Brett Robinson again. They are only worried about the $$ and not making the customer happy. Do NOT rent this condo.
Alicia H.
2023 年 3 月に 6 泊滞在
