The condo itself and everything that was described in the listing was great and represented accurately. Beach access was great, the pools were wonderful with a variety to suit everyone. The owner was great with immediate responses, super friendly and helpful. The retail shops, stores and restaurants attached to the property were extremely convenient and offered a great alternative for dining and such. The complex, as a whole, was not as clean as I expected and the elevator system was absolutely unacceptable. Once we figured out the parking decks and their proximity to the unit, we found that waiting on an elevator was horrible, even to travel 2 floors. We would wait and wait and wait and when an elevator finally came, it would be full. At one point the main elevators weren't even working. Usually we opted to take the stairs as there was no cross ventilation in the elevator corridors and the heat was unbearable. I hate that this owner has to be associated with such poor management.