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4BR, Views, Hot Tub, Sleeps 18.

4BR, Views, Hot Tub, Sleeps 18.

4BR, Views, Hot Tub, Sleeps 18.の写真ギャラリー

外観
リビング エリア
ゲーム室
テラス / パティオ
屋外スパ浴槽

口コミ

10段階中8.4
とても良い
ベッドルーム 4 室バスルーム 5 室定員 18 名

人気の設備とサービス

  • ホットタブ
  • キッチン
  • 洗濯機
  • 乾燥機
  • WiFi (無料)
  • 冷房

客室 & ベッド

ベッドルーム 4 室 (定員 18 名)

ベッドルーム 1

キングベッド 1 台

ベッドルーム 2

キングベッド 1 台

ベッドルーム 3

キングベッド 1 台

ベッドルーム 4

キングベッド 1 台

ベッドルーム 5

シングル二段ベッド 2 台

ベッドルーム 6

ダブルソファーベッド 2 台

バスルーム 5 室

バスルーム 1

バスルーム 2

バスルーム 3

バスルーム 4

バスルーム 5

その他のスペース

テラスまたはパティオ
キッチン

この施設について

4BR, Views, Hot Tub, Sleeps 18.

Have a Grand Old Time at Our Grand Vista Lodge with Breathtaking Mountain Views!
Discover the epitome of luxury and comfort at Grand Vista Lodge, a stunning 4-bedroom, 5-bathroom retreat nestled in the heart of Sevierville. Encompassing an expansive 4,032 square feet, this magnificent lodge accommodates up to 18 guests, making it the ideal sanctuary for family reunions or unforgettable group getaways.

As you step inside, be captivated by the main level's open-plan design, where the sumptuous living room, elegant dining area, and fully-equipped kitchen converge to create a warm and inviting atmosphere. Sink into plush sofas by the roaring stacked-stone fireplace, or indulge in a cinematic experience with a large flat-screen HDTV, cable, and Blu-Ray player. Gather around the two grand dining tables that promise memorable meals and conversations. Two opulent master king bedrooms on this level offer private retreats, complete with Jacuzzi tubs, en-suite bathrooms, and serene deck access.

Venture to the lower level, where entertainment knows no bounds. Enjoy movie nights in a state-of-the-art theater room with plush reclining leather seats, or challenge friends in the vibrant game room featuring a wet bar, pool table, and arcade game. Two additional king bedrooms with private bathrooms and deck access ensure every guest enjoys a slice of luxury.

The upper level unveils a charming loft with two full-over-full bunk beds, a full bathroom, and a cozy sitting area with an electric fireplace. Take in the breathtaking mountain views from your private deck as you unwind with a game of Foosball.
When you reserve your cabin rental with us, you are not merely securing a comfortable retreat; you are also gaining access to an exclusive complimentary ticket package. This package includes free admission to renowned attractions such as Dollywood, the Stampede, Pirates Voyage Dinner Show, and Mama's Farmhouse, among others. Valued at nearly $600 per day, these tickets provide an exceptional opportunity to enhance your stay with memorable experiences. While you enjoy the serene beauty and comfort of your cabin, allow us to elevate your vacation with unparalleled entertainment options.

日付を指定して料金を検索

類似した宿泊施設

テラス / パティオ
Smoky Mountain Cabin with Indoor Pool + Hot Tub + Views | Dolly's Dreamhouse
Sevierville
  • プール
  • ホットタブ
  • キッチン
  • 洗濯機
10 段階中 10.0、最高に素晴らしい、(1 件の口コミ) 件の口コミ
Smoky Mountain Cabin with Indoor Pool + Hot Tub + Views | Dolly's Dreamhouse

ハウスルール

チェックイン : 16:00 以降
代表者の最低年齢 : 25 歳
チェックアウト : 10:00 より前
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お子様

子供の利用可 : 0 ～ 17 歳
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イベント

イベント不可
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ペット

ペットとの宿泊不可
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喫煙

喫煙不可

重要事項

ご宿泊に際して

施設番号 : 3287739vb
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
オーナーによると、施設に一酸化炭素検知器があるとのことです
オーナーによると、施設に煙感知器があるとのことです
この施設には安全設備として、消火器が備わっています

周辺地域について

セヴィアヴィル

このキャビンは、セヴィアヴィルの山間部に位置しています。タイタニック博物館やドリー パートンズ スタンピード ディナー アトラクションは地域を代表するカルチャースポット。ドリーウッド (テーマパーク)やドリーウッズ スプラッシュ カントリーもチェックする価値があります。子供連れで楽しむならワイルド ベア フォールズ インドア ウォーターパークやアナキースタはいかがでしょう。釣りといったウォーターアクティビティのほか、ハイキング / サイクリング トレイルなどのアウトドアを楽しむことができます。
セヴィアヴィルのレンタルキャビンをもっと見る新しいウィンドウで開く
地図
Sevierville, TN

周辺情報

  • ゴーツ オン ザ ルーフ - 車で 5 分 - 3.4 km
  • スモーキー マウンテン アルペン コースター - 車で 6 分 - 5.0 km
  • ワールデンズクリーク - 車で 6 分 - 4.7 km
  • クリスマス・プレイス - 車で 9 分 - 7.9 km
  • アイランド アット ピジョン フォージ - 車で 10 分 - 8.2 km

交通案内

  • マックギー タイソン空港 (TYS) から車で 54 分

レストラン

  • ‪McDonald's - ‬車で 8 分
  • ‪Mel's Classic Diner - ‬車で 10 分
  • ‪Frizzle Chicken - ‬車で 11 分
  • ‪Sawyer's Farmhouse Breakfast - ‬車で 11 分
  • ‪Reagan's House of Pancakes - ‬車で 11 分

よくあるご質問

4BR, Views, Hot Tub, Sleeps 18.はペットと宿泊できますか ?

いいえ、ペットは同伴できません。

4BR, Views, Hot Tub, Sleeps 18.の宿泊料金はどのくらいですか ?

2026 年 5 月 17 日 現在、2026 年 8 月 31 日 に大人 2 名で4BR, Views, Hot Tub, Sleeps 18.に 1 泊した場合の最低料金は ￥34,079 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。

4BR, Views, Hot Tub, Sleeps 18.の駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

4BR, Views, Hot Tub, Sleeps 18.のチェックインは何時ですか ?

チェックイン開始は 16:00 です。

4BR, Views, Hot Tub, Sleeps 18.のチェックアウトは何時ですか ?

チェックアウトは 10:00 です。

4BR, Views, Hot Tub, Sleeps 18.はどこにありますか ?

セヴィアヴィルにあるファミリー向けのこのキャビンは、山中に位置し、ゴーツ オン ザ ルーフ、スモーキー マウンテン アルペン コースター、ワールデンズクリークから 5 km 圏内です。タイタニック博物館およびザ トラック (テーマパーク)も 10 km 圏内です。

口コミ

8.4

とても良い

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 26 件の口コミ中 14 件が非常に良い
評価 8 - 26 件の口コミ中 6 件が良い
評価 6 - 26 件の口コミ中 3 件が普通
評価 4 - 26 件の口コミ中 1 件が不満
評価 2 - 26 件の口コミ中 2 件が非常に不満

8.8/10

清潔度

10/10

チェックイン

9.2/10

コミュニケーション

10/10

ロケーション

8.8/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

Jasmine M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Amazing Views!

such an amazing stay!
2024 年 3 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 4 月 5 日)
We're thrilled to hear that you had such an amazing stay! Thank you for choosing our property for your getaway
宿泊者限定の口コミ

10/10 (非常に良い)

Annali S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Wonderful stay!

We booked this cabin for a youth trip for our church group. The cabin was clean and offered a lot of activities to keep everyone entertained. We had to reschedule this trip because of Helene and the hosts were more than flexible working with us. Overall a great stay!
2024 年 12 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 12 月 18 日)
Thank you so much for your wonderful review! We're thrilled to hear that your church group's stay at our cabin was enjoyable and filled with fun activities. It was our pleasure to accommodate your rescheduling needs, and we're delighted that everything worked out smoothly despite the initial challenges with Helene. Your kind words mean a lot to us, as we strive to provide a memorable experience for all our guests. We hope to welcome you and your group back for another fantastic stay in the future. Until then, take care and keep in touch!
宿泊者限定の口コミ

8/10 (良い)

Eric H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Nice vacation

Had a good time, view was amazing, cant really complain about anything
2024 年 6 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 7 月 16 日)
Thank you for your feedback! We're thrilled you enjoyed the amazing view and had a good time overall. Your satisfaction means a lot to us, and we hope to welcome you back for another great experience soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Kayla S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Cabin

Great location not far from town
2024 年 8 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 8 月 9 日)
Thank you for the positive feedback on our location. We're glad to hear that you found it convenient and easy to access. We strive to provide a great experience for all our guests, and your review helps us know we're on the right track. We appreciate you taking the time to share your thoughts and look forward to welcoming you back soon.
宿泊者限定の口コミ

10/10 (非常に良い)

Tim W.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Was perfect!

Plenty of room for everyone. Great location to any and all attractions. Can’t wait to return!
2023 年 12 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 1 月 22 日)
Keep us in mind for your next getaway!
宿泊者限定の口コミ

10/10 (非常に良い)

karla a.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Clean, relaxing cabin

Great cabin, clean, and relaxing. Kitchen items need to be replaced because they are old
2024 年 12 月に 3 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Wendy P.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Beautiful cabin

This cabin was beautiful and had an amazing view. Had a lot of space to accommodate my family of 18 . Would definitely book again .
2023 年 8 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 25 日)
We are so thrilled that you enjoyed your stay so much! We always love to hear such great positive feedback. The cabin Grand Vista Lodge has all the amenities you could possibly want in a cabin. Our team works very hard to make sure that our guest’s vacation experience is a great one. Our goal is to create a home away from home, a true escape to paradise! We hope to see you again soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Cassie S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Lovely home

We enjoyed our visit. The house was clean and there was plenty of room for everyone in our party to have their own space.
2023 年 3 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 4 月 19 日)
Thank you for taking the time to leave a review. We are happy you loved the home!
宿泊者限定の口コミ

8/10 (良い)

Stephen T.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Good location and cabin

Nice cabin. Enjoyed our stay. Some minor issues: top rack on dishwasher was broke. Did not find foosball until we were checking out. Pool table was in bad shape. Other than that, cabin was great with plenty of room.. The whole family could sit at the large dining room table. Good view but the other cabins were very close. All in all, I would highly recommend.
2025 年 6 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 7 月 18 日)
Thank you for the review. We appreciate your feedback and are glad to hear that you enjoyed your stay overall. We regret the issues you experienced with the dishwasher and the pool table. We will address these matters promptly. We're pleased that the cabin provided ample space and a good view, despite the proximity to other cabins. We value your recommendation and look forward to welcoming you back in the future.
宿泊者限定の口コミ

10/10 (非常に良い)

Savannah D.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Beautiful cabin

Beautiful cabin with lots of space. Great location and easy to find. Great customer service with property manager. Clean. Highly recommend and would definitely stay again.
2023 年 3 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 4 月 19 日)
We are pleased to hear the cabin was beautiful!
宿泊者限定の口コミ

10/10 (非常に良い)

Jessica D.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Short trip

Cabin was great for us! Location was off, didnt realize it was ON TOP of the mountain, but views were amazing. We didnt get to spend alot of time in the cabin but it was great for our team and we all had plenty of room to rest and relax.
2023 年 6 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 7 月 11 日)
We are happy to see you enjoyed your trip. Keep us in mind for next time!
宿泊者限定の口コミ

10/10 (非常に良い)

Jennifer S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Family getaway

The house was very clean. We got in around 9pm just for an overnight stay. The views were fantastic. The house leans therefore some interior doors don't shut correctly and the shower doors tended to fall off their tracks.
2024 年 3 月に 1 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for sharing your feedback with us. We're glad to hear that you found the house to be very clean and enjoyed the fantastic views. We apologize for any inconvenience caused by the leaning structure, which may have affected the interior doors and shower doors. Your comments are valuable to us, and we'll take them into consideration for future improvements. We hope despite these issues, you were still able to enjoy your overnight stay.
宿泊者限定の口コミ

10/10 (非常に良い)

Ava W.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

A Very Nice and Spacious Cabin

My family and I truly enjoyed out stay. Every room had a full bath. The scenery is gorgeous! The kids loved all of the entertainment games and the pool table. If it was just me , I would have enjoyed just staying at the cabin. The sites such as Dollywood and Splash Country were very close. Our stay will be memorable! Thank you!
2023 年 6 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 7 月 17 日)
We are pleased to see the cabin was perfect for your family getaway!
宿泊者限定の口コミ

10/10 (非常に良い)

Ken S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

A

Nice
2024 年 3 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 4 月 8 日)
We appreciate the positive review hope to see you again soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Sara W.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Excellent Experience

Beautiful property inside and out. Wonderful communication with Eden Crest the entire time. So polite and helpful every time we spoke. Easy check in and check out. This was the best experience for my 3 year olds birthday. Thank you.
2023 年 6 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 7 月 10 日)
Thank you for taking the time to leave a review, we are happy to see you though the property was beautiful.
宿泊者限定の口コミ

4/10 (不満)

Siva R.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Lights did not work, room lock was not working.

Someone visited after reporting the problem but didn’t rectify. Had to use mobile flash for light. And tables as door holders. Other wise stay was comfortable.
2023 年 10 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 12 月 8 日)
We hate to hear we did not correct the issues that you made us aware of. We will get that corrected on our side so this does not happen in the future! Thank you for letting us know!
宿泊者限定の口コミ

6/10 (普通)

Michelle S.

良かった点 : チェックイン、コミュニケーション、ロケーション
The view is beautiful, it is also very conveniently located. We had an issue with the AC leaking and they promptly manager came to fix it but it began leaking again that night. The dishwasher was broken, the lights in the kitchen flickered and the lights above the table did not work. The bedroom doors would not close due to the floors being very un-level. There was something that looked like vomit in the downstairs bathroom next to the toilet. The porch is leaning and the posts are either broken or very wiggly which is extremely dangerous for being so high up. The floors creek very loud. The shower doors are all coming off of the tracks. The doors going out to all decks are very hard to open from the deck. This could be an amazing property it has a breathtaking view. As someone who has had vacation rentals I am only giving feedback to helpfully help with further bookings.
2025 年 8 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 9 月 10 日)
Thank you for your feedback. We're sorry to hear about your experience. We'll address the issues promptly and hope to improve for future guests. Your input is valuable.
宿泊者限定の口コミ

8/10 (良い)

Angie B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Incredible views

My family of 11 thoroughly enjoyed this large, beautiful cabin with absolutely breathtaking views of the mountains. It held us all perfectly and provided a wonderful and comfy space for our week of family vacation. In addition, communication with Eden Crest was excellent and trash pick up was timely when requested. Check-in and out was very smooth as well. I would have given it 5 stars but there were several things that do need repair so I wanted to list those to let you know and help make the next family’s stay even better. The dishwasher upper rack is broken, jacuzzi in a main floor bathroom does not get hot water, several handles on foosball table are missing, pool table is very beat up including tears in the felt, no chalk for cues, electrical prongs are broken off and missing from one of the chairs in the lower level, bathroom door in one of the lower bedrooms does not stay closed, corner of rug in the main living room is torn/turned up which is a tripping hazard by the stairs, the carpets in the bedrooms could use a shampoo as there is a very unpleasant odor in one of them and cleaning was not great, there was a layer of dust on lamps and some surfaces. Please let me know if you have any questions. Thank you!
2025 年 6 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 7 月 18 日)
Thank you for taking the time to provide this detailed feedback. We appreciate you highlighting the areas that need improvement, as it will help us enhance the overall guest experience. Rest assured, we will address the issues you mentioned, such as the dishwasher, jacuzzi, and other maintenance items, to ensure the cabin is in top condition for future visitors. Your suggestions are valuable, and we will use them to make the necessary repairs and upgrades. Thank you again for your thorough review, and we hope you and your family had an enjoyable stay overall.
宿泊者限定の口コミ

10/10 (非常に良い)

Punya G.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Not bad

Meat grill is leaking and not burning enough. Also we noticed low propane gas. We throw our chicken uncooked. Rain water leak in bath room. Both laundry machines didn't work for us. It didn't turn on. Other than this house has great view outside and comfortable space inside. Owner is quick to respond, easy access-check in and out. Hope owners will check all non working things mentioned above and fix them. Recommended.
2023 年 7 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 13 日)
Thank you for taking the time to leave a review we will get all that information listed and get addressed according! We are glad you enjoyed your stay otherwise!
宿泊者限定の口コミ

2/10 (非常に不満)

Jayme G.

良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ

HORRIBLE

The roof had a hole in it and they just covered it up with plastic. You could tell it had been like that for a while. There was water damage in two rooms along with mold on the walls. You could see the water damage that even stained the light switch in the lower bedroom. The upper bedroom smelled horrible when we got there, which was by the kitchen so it smelled in there as well. Once we turned the air down the smell thankfully went away. The foundation is sinking so the whole right side of the house has sank, leaving none of the doors to close all the way. I contacted the company managing the house and no one got back to me.
2023 年 6 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 7 月 10 日)
Thank you for taking the time to leave a review we hate to see you was not satisfied with your cabin due to issues it had. I will look into the issue with the owner and see about getting them addressed
宿泊者限定の口コミ

2/10 (非常に不満)

Bhavik D.

良かった点 : チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ

good outdoors horrible indoors

We were a group of 4 friend with families, with kids ranging from 3 to 15 yrs of age. The details of the house are so NOT nice. One of the bedroom had a horrible smell (smelled like a dead rat), with great difficulty we got in touch with the property manager on the matter. The house was not getting cooling( they tried fixing the issue, found some issue with the vent, i don't understand didn't they do inspection or what) we all got baked for the first night. which got fixed eventually. INSTEAD OF ENJOYING WITH THE FAMILY THE FIRST 2 DAYS I SPENT GETTING HOLD OF THE PROPERTY MANAGER ON THE ISSUES. All bathtoom doors were hanging, every time we have to push it in to stay put( infact once a door fell on a kid's feet while bathing,led to bleeding) To our surprise the house was without a vacuum. it was so hard the do the cleaning for our 4 day stay. the kitchen equipment had so many missing parts, because of which we couldn't use the choper and blender. very disappointed with the inside. But I must say the outdoors is superb, amazing view and community.
2024 年 7 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 7 月 12 日)
We are terribly sorry to hear about the problems you encountered during this stay and have shared your feedback with our upper management team. We do apologize for any inconvenience that this has caused you and your family. However, we do wish to address some factual inaccuracies in your review. We do have maintenance here to address issues when they arise. We cannot, however, predict when something will break, or if we will have to wait for a part to be ordered. When any unforeseen issues or maintenance concerns arise, we will always move quickly to address them as soon as possible. While we are human and none of us are perfect our efforts were sincere, and we hope that you will accept our sincere apology in the spirit in which it is given.
宿泊者限定の口コミ

6/10 (普通)

Lalit M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Roomy Cabin with Potential, Requires Maintenance Attention

Pros: Spacious and Clean: The Grand Vista Lodge comfortably accommodated our four families with its 4 bedrooms, all of which were clean and well-maintained. Ample Parking: Plenty of parking spaces were available for all our vehicles. Kid-Friendly: The amenities (including the pool table, though needing attention) kept the kids entertained. Cons: Pool Table Needs Attention: The pool table was unfortunately in rough shape. It was old and required maintenance, with issues like missing chalk and poor cue grip. Safety Concern: A section of the balcony on the second floor was broken and open, posing a safety hazard. While the property manager addressed it promptly, it highlights the need for better overall maintenance. Structural Issues: The house itself creaked noticeably, and I even observed a slight tilt to one side. These structural concerns warrant closer inspection and potential repairs. Overall: The Grand Vista Lodge has the potential to be a fantastic vacation rental for large groups. However, the current maintenance issues, particularly around the pool table and the balcony, along with the observed structural concerns, detract from the overall experience. We recommend potential guests consider these factors before booking, and we encourage the property owners to address the maintenance needs to ensure the safety and comfort of future guests.
2023 年 9 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 2 月 7 日)
Thank you for providing such detailed feedback about your stay at the Grand Vista Lodge. We're glad to hear that the spaciousness, cleanliness, and parking accommodations met your expectations and that the amenities kept the kids entertained. However, we apologize for the issues you encountered with the pool table and the safety concerns regarding the balcony. We take these matters very seriously and will address them promptly to ensure the safety and satisfaction of our guests. Additionally, we appreciate you bringing the structural concerns to our attention, and we will conduct a thorough inspection to identify and resolve any underlying issues. We understand the importance of maintaining our property to the highest standards, and your feedback helps us prioritize necessary improvements.
宿泊者限定の口コミ

8/10 (良い)

Lora L.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Mama turns 82

The property is close to great but not quite. Location is great. I don’t really know if the problems or concerns we have were the owner or the property manager. Cleaniness: I realize finding good and dependable staff is difficult now but own your work. One of the lower level bathroom not clean. We found blankets unfolded or in any sense of manner, instructions mentioned iron that we never did find, nor did we ever find a broom. Dust pan yes, broom no. Houseware: although we appreciate your willingness to share you home with others - need some replacements. Only one skillet able to use for others looked like burnt residue that we even tried cleaning without success. Description indicated a set of bath rags/towels for the number of people it slept. Not so but has washer/dryer Entry rug has torn and fraying. Refrigerator- one of the drawers has a crack/broke. Hot tub: one of the perks that we sought was a hot tub. It does have one. But NEVER got warm. Property managers called 4 of the 5 days and although they answer every time and any hour and very nice and courteous their promises of someone coming to check never panned out. I did get a text that they were working to solve problem. What problem - you NEVER came to check on it. Structure: one review reported a hole in ceiling which has been fixed but damage can been seen. lower level and 1 bedroom sloping floors, BR door want close, playing pool was challenging Views were beautiful
2024 年 1 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 2 月 7 日)
Thank you for sharing your experience with us, and we apologize for the issues you encountered during your stay. We take your feedback seriously and will address each concern to ensure a better experience for our future guests. Regarding cleanliness, we apologize for the oversight in one of the bathrooms and the lack of cleanliness in some areas. We understand the importance of cleanliness and will work with our cleaning staff to ensure higher standards are met in the future. We apologize for the missing housewares and the condition of some of the items provided. We'll make sure to replenish and replace any items that are worn out or missing. We're sorry to hear about the issues with the hot tub and the lack of resolution despite promises from our property managers. We'll investigate this matter further and ensure that our guests' concerns are addressed promptly in the future.
宿泊者限定の口コミ

6/10 (普通)

Mary Z.

良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 清潔度

Disappointed.

The house was not clean. Oven still had nasty fish smell from previous guest. Kitchen sink drains smell was awful. Lower master bathroom sink did not drain! If it had been cleaned (it wasn't) the cleaning service would have noticed and should have reported it. black scum along bottom of shower door. Bedding cover smelled musty/dirty. The sheets were fine. 2 bulbs out in the same bath. the issues in the bath were reported immediately and we taken care of 10hrs later. Drain completely clogged. outdoor deck had food leftovers that were spread about. Clearly a raccoon as they were present every night. But, if the unit was cleaned, the cleaning service should have noticed that the previous renters left trash on the deck. The refrigerator drawers were not clean. The list goes on. Unfortunately, we quit complaining because my family decided to clean & wash the dirt and move on to enjoy our stay, 1st family vacation with kids and grandkids. Also, the listing featured pool access. when we went to swim, we were told we needed to pay $5 a person. I called the management and they said that is not right as it should be included. The mgmt called back to tell us that this property owner did not pay for pool access. Eden Crest customer service was attentive and helped where they could. I would NOT reccommend this unit to anyone. I feel the management needs to contact the owner and the unit needs to be deeply cleaned and checked.
2023 年 6 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 18 日)
Thank you for taking the time to leave a review we hate to hear you was not completely satisfied with your cabin. That is not what we like to hear. I do see that no cleaning issues was reported while you were in house, any issues that we are aware of we will address. We hate you did not have access to the pool near the cabin. We try our best to make every guest vacation a successful one. Please accept our apologies for all the issues that you had.
宿泊者限定の口コミ

8/10 (良い)

宿泊されたお客様

2025 年 12 月に 3 泊滞在

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オーナー : Eden Crest Vacation Rentals

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言語 :

英語

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